Corporate Learning and Development Trainer Resume Example
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CORPORATE LEARNING AND DEVELOPMENT TRAINER
Professional Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with a charismatic style and insightful approach. Pursuing new professional opportunities with room for advancement.
Skills
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Work History
Booz Allen Hamilton Inc.Corporate Learning and Development Trainer | Mountain Home Air Force Base , ID | November 2019 - March 2020
- Monitored participant workflow and behaviors throughout training process.
- Tracked clients progress in Relias and adapted plans to maintain progress.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Assessed student needs to develop effective field related training plans.
- Assisted with development of improved seminars and training materials.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Verified proper tracking in newly created databases of all students and instructors leaves, attendance, scores and overall performance.
- Developed instructional materials and written practice tests for training courses.
- Developed new training programs such as online modules.
HcaTraining Specialist | Columbus , GA | March 2016 - June 2019
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
- Verified proper tracking in newly created databases of all students and instructors leaves, attendance, scores and overall performance.
- Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
- Developed instructions, documentation and written tests for manufacturing training courses.
- Created and implemented a new five days onboarding process resulting in excellent retention and quality numbers.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in thousands of dollars savings.
- Monitored day-to-day activities of NHK employees, noting areas needing improvement and implementing plans for rectification.
- Used Plex Manufacture and Moodle to design training for plant's employees and increase company retention and productivity rates above 65 %.
- Advised executives on best practices for employee growth and productivity goals, consistently helping the company achieve high numbers in production and quality.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Trained and mentored Hispanic and French speaker new personnel hired to fulfill various roles.
- Assisted companies in designing training budgets, saving thousands annually.
- Wrote and translated training manuals for production team members according to strict company guidelines and protocols.
- Created and oversaw training programs for different operations.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Assisted senior management with making key decisions by developing and submitting performance reports with status updates and improvement recommendations.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Assisted management with the onboarding process by interviewing new hires candidates.
- Translated all official documents and training manuals into Spanish and French.
CubaturTour Operator Representative | City , STATE | November 2002 - July 2015
- Guided groups of up to 45 people on tours.
- Researched information on Cuba to provide accurate, detailed tours.
- Built personal relationships with guests to promote positive experiences.
- Collected and deposited payments from guests.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Collected tickets and fees from each individual prior to start of tour.
- Worked closely with management staff of Cubatur to create new and lucrative tours.
- Handled several calls per day to address customer inquiries and concerns.
- Increased customer satisfaction by resolving stay related issues.
- Inspected hotel areas as to provide excellent feedback to management resulting in guests satisfaction.
Education National SystemTeacher | City , STATE | September 1992 - June 2014
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Documented student attendance and progress against goals.
- Educated students in basics of English grammar and conversational speaking.
- Developed activities and integrated technology to diversify instruction.
- Assisted department head in establishing daily schedules, curriculum and ESL activities.
- Coordinated communication between students and school administration to create effective and culturally-sensitive learning environment.
- Administered and graded tests and assignments to evaluate student progress.
- Created new lesson plans based on course objectives.
- Oversaw administrative functions such as schedule management and protocols for orientation, registration and related activities.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
- Administered standardized tests to evaluate student performance and progress.
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
- Modeled expected and appropriate leadership to promote to teaching staff and administrative personnel positive interaction with students and families.
Education
Bachelor of ScienceEducationTeacher's Training CollegeCity, June 1992
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Resume Overview
School Attended
- Teacher's Training College
Job Titles Held:
- Corporate Learning and Development Trainer
- Training Specialist
- Tour Operator Representative
- Teacher
Degrees
- Bachelor of Science Education
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