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Copier Sales Representative Resume Example

Resume Score: 90%

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COPIER SALES REPRESENTATIVE
Summary
Organizational Development & Operations Management Customer Relations ­ Information Systems ­ Trainer Process Improvement ­ Sales & Marketing Highly motivated professional with +20 years successful operations experience leading teams in a fast paced environment exceeding aggressive sales goals. Superior customer and employee relationship skills. Areas of expertise include: Organizational Development ­ Skilled in analyzing existing operations and implementing strategies, processes, and technologies to improve productivity and efficiency. Sales & Marketing ­ Coached sales team for year over year sales growth, 1-11%. Led marketing promotional efforts for increased sales in retail environment. Winners Circle Award 2005 and 2006. Customer Relations ­ Demonstrated success developing authentic relationships with customers, delivering superior, memorable customer experiences resulting in brand loyalty. Trainer ­ Adept at gaining products and services expertise. Vast experience developing, coordinating, and facilitating employee training on product knowledge and company policies.
Highlights
Microsoft Office Suite, Peoplesoft, NetAce. Strong Passion for Improving Organization & Employees
Experience
Copier Sales Representative
January 1992 to January 1993
Lansing
  • Contact regular and prospective customers to demonstrate products, explain product features and solicit orders.
  • Recommend products to customers, based on customer needs and interest.
  • Consult with clients after sales or contract signing to resolve problems and to provide ongoing support.
Sales Representative
January 1989 to January 1992
Nabisco, Flint
  • Plan, assemble and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotions programs and advertising.
  • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
  • Monitor market conditions, product innovations and competitors' products, prices and sales.
Sales Consultant
Todd Wenzel Buick GMC of Davison 2014
  • Recommend, select, and deliver vehicles based on customer needs and desires.
  • Verizon Wireless, Flint 1995 ­ 2013.
Manager, Customer Service Representative
  • Responsible for staffing and employee relations.
  • This included hiring new sales representatives, assistant managers and customer service representatives.
  • Reinforced company initiatives and trained employees on new products, services and operational changes.
  • Develop, assign and monitor sales goals for retail personnel.
  • These goals were determined based on what the company was looking for plus what the location needed to show growth and improvement.
  • Ensure that customers and prospective customers were treated with the highest levels of courtesy and professionalism.
  • Resolved customer concerns in a timely and empathetic manner.
  • Responsible for remaining current on all wireless products and services, industry and competitive trends.
  • Assisted operations team with the conversion of Cellular One.
  • Maintained business controls that included inventory management, discounting of products, and overtime.
  • Responsible for financial, budget and sales reporting.
  • Maintained knowledge of company and market promotional elements.
Education
Bachelors of Business Administration : Marketing/Management, 1986Northwood University - Midland, MIMarketing/Management
Interests
Four Year Volunteer Coach, Davison Barry Stokes Youth Football
Skills
advertising, budget, competitive, conversion, clients, customer service, employee relations, features, financial, hiring, information systems, Information Systems, inventory management, market, Microsoft Office Suite, Peoplesoft, personnel, positioning, improve product, retail, sales, sales reporting, staffing
Additional Information
  • COMMUNITY INVOLVEMENT Four Year Volunteer Coach, Davison Barry Stokes Youth Football
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Nabisco, Flint
  • Todd Wenzel Buick GMC of Davison 2014

School Attended

  • Northwood University

Job Titles Held:

  • Copier Sales Representative
  • Sales Representative
  • Sales Consultant
  • Manager, Customer Service Representative

Degrees

  • Bachelors of Business Administration : Marketing/Management , 1986

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