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coordinator program advisor resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Motivated individual with 9 years of experience in Higher Education and dedicated to delivering academic/compliance guidance and planning services to diverse student populations. Skilled in establishing trust and influence in students. Proficient in thinking and reacting quickly to accomplish tasks, and comfortable working in a fast-paced and ever-changing environment.

Skills
  • Excellent verbal and written communication
  • Outstanding customer service standards
  • Critical thinking and problem solving
  • Team and project management
  • Data entry and attention to detail
  • Language: Spanish Fluency
  • Computer: Microsoft Office, Teams, Bookings, Zoom
  • Databases: Banner, PeopleSoft, SAS, ViewStar, Slate (CRM), SEVIS
Work History
05/2020 to Current Coordinator, Program Advisor Valencia College | City, STATE,
  • Provide developmental advising to cohort of 800+ Pending Allied Health and Nursing students to help identify specific program of interest and its admission requirements, design personalized educational plan, review degree audits and financial aid plans, and monitor successful academic progress.
  • Develop and implement communication strategies to enhance developmental advising and ensure cohort of students are supported throughout their academic path, and to provide in-depth information about college policies and support services relevant to their academic progress (i.e. graduation requirements, transfer information, counseling, etc.).
  • Facilitate and participate in Health Sciences information sessions to provide students with an overview of the limited access Health Science programs at Valencia College and the procedures for applying and enrolling in them.
  • Collaborate with advising leadership, faculty and advising colleagues to identify barriers to learning and persistence. Work with students to recommend approaches to overcome barriers to enhance student success.
  • Participate in college, state, and regional professional development activities and meetings to enhance effectiveness of advising interventions.
05/2013 to 05/2020 Intl. Admissions Specialist I University Of Central Florida | City, STATE,
  • Communicated with over 700 prospective and admitted undergraduate/graduate/intensive English international students regarding UCF’s academic requirements, as well as I-20 Form and F-1 Visa requirements. Collected and verified compliance immigration documents, updated various government and institutional data bases, and issued I-20 Forms for over 300 students each academic semester.
  • Served as a liaison with UCF Athletics and Global Achievement Academy partners to ensure special populations of international students successfully navigated F-1 student compliance requirements.
  • Organized and carried out orientation and "Check-In" processes every academic semester for over 300 new students, completed SEVIS registration, and facilitated student transition to the university. Guided students to appropriate campus services as needed.
  • Advised students on appropriate academic requirements, how to maintain F-1 immigration status according to regulation, and regarding basic CPT/OPT guidelines. Additionally, counseled students seeking to change immigration status, reinstatement, and other USCIS processes.
  • Reviewed reports to ensure data accuracy as per F-1 regulation compliance, to update existing data, and to identify issues or trends with incoming international students. Developed strategies to enhance international admissions procedures and improve student experience and retention.
02/2012 to 05/2013 Admissions Connection Specialist Full Sail University | City, STATE,
  • Communicated with prospective students about available degree programs and provided guidance through the enrollment and registration processes.
  • Developed strategies to update online admission processes, modernize operations, and revamp procedures to boost student enrollment.
  • Increased online student enrollment by 20% with improved admission process, outreach strategies, and communication approaches.
  • Performed various administrative functions, including maintaining student files, data entry, and report analysis to identify recruitment opportunities.
Education
Expected in 2023 to to Master of Arts | Organizational Leadership Florida Institute of Technology, Melbourne, FL GPA:
Expected in 2019 to to Bachelor of Science | Interdisciplinary Studies University of Central Florida, Orlando, FL GPA:

Concentrations: Behavioral & Social Sciences and Commerce

Minor: Leadership Studies

Member of The National Society of Leadership and Success (NSLS)

GPA: 3.96

Expected in 2012 to to Associate of Applied Science | Business Management Valencia College, Orlando, FL GPA:

Technical Certificates: Business Operations and Business Management

GPA: 3.57

Skills

Excellent verbal and written communication

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Customer service and problem solving oriented

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Team and project management

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Data entry and attention to detail

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Language: Fluent in Spanish

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Computer: Microsoft Word, Excel, PowerPoint, Outlook, Teams, and Zoom

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Databases: Banner, PeopleSoft, ViewStar, SEVIS

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Certifications
  • Designated School Official (DSO) by the Student Exchange & Visitor Program (SEVP)
  • F-1 Student Advising by Association of International Educators (NAFSA)
  • Student Records FERPA Training
Affiliations
  • Florida Association of International Educator's (FAIE)
  • Association of International Educators (NAFSA)

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Resume Overview

School Attended

  • Florida Institute of Technology
  • University of Central Florida
  • Valencia College

Job Titles Held:

  • Coordinator, Program Advisor
  • Intl. Admissions Specialist I
  • Admissions Connection Specialist

Degrees

  • Master of Arts
  • Bachelor of Science
  • Associate of Applied Science

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