Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Summary
I am writing to let you know that I have resigned my position as an overnight stocker/Mod team at Wal-Mart. I am also willing to resign from my current position at my family owned business as a secretary and assistant coordinator. After 3 years of altering work experiences, I am ready for new challenges and stability. I am now looing for an occupation where I can be reliable and friendly. I quickly learn and master new concepts and skills. I am passionate about helping customers and creating a satisfying shopping experience. I can use my retail/fast food skills to indicate my urge to work with the public. Reasons why I would surely adore this occupation would be the challenges that come along with it, I enjoy the feeling that I get when I have helped someone. I humble myself when I am given the opportunity to have a team able to depend on me. In my last job, I formed an important ability to follow closer detail to directions and improve my communication skills. Over a period of time it helped the company increase with sales. My greater strength is now my responsiveness to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and in a timely manner. I am always looking to improve in all aspects, I enjoy feedback on my performance so that I can focus on areas I need to progress in. What I am looking for now is an occupation where I can learn how to operate in an office, help the public and help increase the growth of the buisness. If you are aware of any associates or friends who might be looking for an employee with my skills and interests, please forward the enclosed resume to them. Regardless of whether you are able to help me in my job search, I appreciate your time in considering my request. Sincerely, Jessica Claire Enclosure
Highlights
General Computer skills (Word, PowerPoint)Basic math skillsExcellent multi-tasker IndependentQuickOrganizedClean
Employee scheduling
Inventory control procedures
Cash handling accuracy
Loss prevention
Store planning and design
Detail-oriented
Time management
Display design
Accomplishments
Awarded one merit increase during the first year of employment.
Contributed to a 10% drop in shoplifting through increased awareness and intervention measures.
Routinely helped as many as 10 customers each day in a high-volume retail outlet.
Received 3 “exceeds expectations” ratings on performance reviews.
Experience
Cook, 2015 to 09/2015 Omni Hotels – Houston, TX,
Here I was a cook for a Night Club.
I prepare food and cook it with the appropriate ingredients to be server to our guest.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Offered exceptional customer service to differentiate and promote the company brand.
I was originally hired to work at Wal-Mart temporarily to help with the remodeling project.
I performed work task well above average to ensure that the remodeling of the building would be completed before the ideal finish date arrived.
After a few months went by I was asked to be employed as a full time overnight stocker.
I performed my nightly task early and began cleaning up my area and fixing minor issues.
I was then asked to be a part of the Mod team.
On the Mod team I helped clean the modular space, reset/create the new mod, and stock the modular space.
Included in this task:
Answered customers’ questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Exceeded personal sales goals for 3 quarters in a row.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept current on market and product trends to effectively answer customer questions.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Marked clearance products with updated price tags.
Co-coordinator/ Secertary , 2014 to Current Step It Up Rentals – City, STATE,
This is my family owned business; I help coordinate events, set up for events/server and I am also a part of the clean-up crew.
Our party planning includes weddings, birthday parties, baby showers, graduation parties, Quinceañera, and some much more.
However my main task is to construct invoices, call to remind customers of payment due dates, schedule conventions, and any office related responsibilities I am trained to complete.
Answered customers’ questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays.
Cashier, 05/2013 to 07/2014 McDonalds – City, STATE,
Here at McDonalds my job was flexible.
I worked most of my shifts taking orders as a cashier; however I was also trained to cook on the grill, bagged order s and hand them to the correct customer.
Education
High School Diploma: , Expected in 2013 to Cardinal Mooney High School - Youngstown, OH GPA: GPA: 3.5
GPA: 3.5 Softball, Track, Dance line (captain)
Recipient of Big Brother, Big Sister Scholarship
Coursework in Business, Communications and Organizational Psychology
: Allied Health, Expected in 2019 to Youngstown State University1 University - Youngstown, OH GPA: GPA: 2.0
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