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Contract Installation Manager Soldier For Life Transition Program Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
A highly skilled, forward thinking, results oriented professional with more than 30-years domestic experience in devising and supervising a full range of human resource management, operational, and administrative services: Employee relations, training, risk management, organizational development, communications, program and project management, strategic planning and Workforce development; A direct and decisive leader with hands-on management style; people oriented, positive administrator with demonstrated success in strategic management, creative problem solving with value added results; Strong track record in problem-solving, personnel development, team building and team leadership; SIGNIFICANT QUALIFICATIONS Government Clearance Performance Development Conflict Management Team Development Training and Training Development Competency Based Performance Management Highly motivated professional Empowering Others Able to multi-task Organizational Development Personal Credibility Workforce Planning and Development Results Oriented Strong Initiative Influence Skills Technical Expertise Fostering Innovation Retired Military Senior Manager/Supervisor for organizations ranging in size from 23 to 3,200 employees
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Achievements
Professional Experience
Contract Installation Manager, Soldier for Life-Transition Program Manager, 01/2010 to Current
AmerenMaryville, IL,
  • Fort Stewart/Hunter Army Airfield; Hinesville and Savannah, GA. 2010 to Present Contract Installation Manager, Soldier for Life-Transition Program Manager
  • Direct daily responsibility for 23 Career Counselor's and 3-Admin staff in providing mandated Transition services to Soldiers leaving the Army.
  • Mandated contract compliance against Government Standards and Army Regulations, serving 205 clients per week.
  • Presided over counselor training, remedial training, initial certification and recertification, promoting strong operational awareness.
  • Facilitated and directed human resource compliance with the hiring and dismissal of counselors with management.
  • Provided sound counseling, mentoring and encouraged staffs to continually exceed standards.
  • Created new transition service programs, from cradle to final adoption, continually modifying same as needed, further expanding position data-banks.
  • Consistently improved and greatly strengthened Center relationships over the past 4-plus years with both the Government and Army counterparts alike.
Permanent Substitute Teacher and Alternative School Teacher, 01/2007 to Current
WarnermediaTX, State,
  • Graduate Division, Adult Education Department; Human Resources Courses
  • Have to instruct in Human Resource coursework: HR Theories of Practice, HR Organizational Management, HR Leadership Development, and HR Certification Preparation-SHRM; evenings; 1-course per term. ; Permanent Substitute Teacher and Alternative School Teacher; and an Online Adjunct Professor, Kaplan University, IL.
  • Provided for and managed classroom instruction for Elementary, Middle School and High School content areas: Math, Science and History.
  • Served as a lead instructor for an Alternative Education Program.
  • Assisted in the individual learning program planning for 25-students who progressed to a point where they were able to Graduate with fellow classmates.
  • Currently retain communication with 6 of the 25-students who moved on through graduation.
Workforce Development Specialist, 01/2000 to 01/2007
Federal Law Enforcement Training CenterCity, STATE,
  • Served as the senior workforce planning and program manager for a DHS Agency of 975 employees of various Federal Pay Grades.
  • Developed a strategic plans program for the agencies strategic plan, focusing 2, 3 and 5-years out, identifying critical position for development.
  • Established both internal and external development plans, focused on ISD Modeling practices, for critical staffing needs.
  • Built numerous operational awareness programs for the monitoring of both old and new programs for development.
  • Forged cooperative development programs with institution of higher education, both local and distant.
  • Created an internal online development program for several federal job series, greatly benefiting the agency and its career development programs.
  • Retired from the Agency under the older Federal Retirement system.
Senior Personnel Specialist and Workforce Planner, 01/1994 to 01/2000
Defense Logistics Agency (DLA)City, STATE,
  • Senior Employee Development and HR Specialist, performing Quality Assurance practices on Federal positions, position requirements, internal step increase, required program development practices and grade retention.
  • Performed Job analysis and Career evaluations on job related positions, recommending re-classifications where necessary.
  • Established Personnel Evaluation programs for numerous job positions within the agency.
  • Created and established, served as the first Chief, Distributive and E-Learning programs established as an internal training and development segment for employees.
  • In collaboration with several institutions of higher learning, established a Supply-Chain Management, Project Management, and Data Base Mining National Certification Programs. Professional Military Programs, U.S. Army; OH, Kuwait, WI, PA, Vietnam Managed, supervised, Major Units and Organizations spanning 31-years 1967 to 1998 Entry Level Management to Senior Leadership
  • Developed and presented to US Army Reserve Command, the State of Ohio major reorganization plan for units within the state.
  • Managed and supervised the reorganization program which established new units and eliminated others.
  • Realigned soldiers from units eliminated, and providing for those soldiers found to be without re-assignment.
  • Program and project manager for first-time units that were assembled to support Desert Shield and Desert Storm, and then returning home.
  • Program manager for the recovery of Millions of dollars-worth of vehicles and equipment returning home all over the country, restoring unit levels to appropriate readiness states.
  • Served as a Training School/Center Director of Operations and Support Services, Army Reserve Readiness Training Center, and Assistant Director, supervising 90-militart and civilian employees on daily operations; Fort McCoy, WI.
  • Operated as the deputy senior manager daily for a major organization, with a combined employee base of 2.5K, Horsham, PA.
  • Managed the day-to-day operations dealing with personnel, logistics, training and a budget of 2.5 Million dollars.
  • Supervised a full time military and civilian staff of169 personnel with respect to organizational operations.
  • Planned and managed a yearly-training schedule with related budgets, providing for organizational readiness and certification.
  • Performed as a Professor of Military Science, University of Scranton; Scranton, PA., serving as a the primary instructor/moderator for the Freshmen and Sophomore classes, curriculum coordinator between the ROTC Department and the University; worked to expand the ROTC Base within the region.
Director of Communications, 01/1971 to 01/1980
Instruction TechnologyCity, STATE,
  • Upon returning from Vietnam, established the non-print portion of the 3.5 M-dollar Learning Resources Center.
  • Directed the campus wide Instructional Media Support program for the college.
  • Managed 10 professional/para-professional personnel in support of campus instructional programs
  • Served as an instructor within the Education and Communication Arts Departments -Educational Technology, Still Photography and TV-production;
  • Established the first ever Closed-Circuit TV network on Campus, utilizing Radio and Communication majors as principle staff.
Director of Test and Evaluation, Signal Depot and Unit Entry Level Manager, Vietnam, 01/1967 to 01/1971
Active Duty EntryCity, STATE,
Program and project manager for 'Buy American Programs', related to communications equipment and its placing into operation.
Education and Training
Master of Education: Adult Education, Expected in
Armstrong Atlantic State University - Savannah, GA
GPA:
Master of Education, Adult Education; Armstrong Atlantic State University, with Certifications in Human Resources and Instructional Technology, Savannah, GA.
Master of Science: Special Education, Expected in
Marywood University - Dunmore, PA
GPA:
Master of Science, Special Education -Exceptionalities, Marywood University, Dunmore, PA.
Masters: , Expected in
North Western University - ,
GPA:
Masters Equivalent, US Army, National Security and Foreign Affairs, North Western University, IL.
: Senior Level Leadership Development, General, Expected in
Command and General Staff University - Leavenworth, KS
GPA:
Senior Level Leadership Development, Command and General Staff University, Leavenworth, KS.
Master of Science: Instructional Technology and Administration, Expected in
University of Bridgeport - Bridgeport, CT
GPA:
Master of Science, Instructional Technology and Administration, University of Bridgeport, Bridgeport, CT.
Bachelor of Science: Education, Expected in
University of Scranton - Scranton, PA
GPA:
Bachelor of Science Degree, Secondary Education -Math and Spanish, University of Scranton, Scranton, PA. Personnel Management for Executives, Kansas City, KS. International Personnel Management for Executives, Denver, CO. Program and Project Management, Columbus, OH Staffing and Classification Development and management, Columbus, OH. PROFESSIONAL REFERENCES AVAILLABLE UPON REQUEST
Certifications
Have to instruct in Human Resource coursework: HR Theories of Practice, HR Organizational Management, HR Leadership Development, and HR Certification Preparation-SHRM evenings 1-course per term. Master of Education, Adult Education Armstrong Atlantic State University, with Certifications in Human Resources and Instructional
Community Involvement
Affiliations
Military Experience
Specialist Major
01/1 to 01/1971
Army U.S. Army Army Reserve ,
Fort Stewart/Hunter Army Airfield; Hinesville and Savannah, GA. 2010 to Present Contract Installation Manager, Soldier for Life-Transition Program Manager Direct daily responsibility for 23 Career Counselor's and 3-Admin staff in providing mandated Transition services to Soldiers leaving the Army. Mandated contract compliance against Government Standards and Army Regulations, serving 205 clients per week. Presided over counselor training, remedial training, initial certification and recertification, promoting strong operational awareness. Facilitated and directed human resource compliance with the hiring and dismissal of counselors with management. Provided sound counseling, mentoring and encouraged staffs to continually exceed standards. Created new transition service programs, from cradle to final adoption, continually modifying same as needed, further expanding position data-banks. Consistently improved and greatly strengthened Center relationships over the past 4-plus years with both the Government and Army counterparts alike. Armstrong Atlantic University, Savannah GA., 2002 to Present Adjunct Professor; Graduate Division, Adult Education Department; Human Resources Courses Have to instruct in Human Resource coursework: HR Theories of Practice, HR Organizational Management, HR Leadership Development, and HR Certification Preparation-SHRM; evenings; 1-course per term. Professional Work Experience, in transition 2007 to 2010 McIntosh County and Camden County School Systems; Permanent Substitute Teacher and Alternative School Teacher; and an Online Adjunct Professor, Kaplan University, IL. Provided for and managed classroom instruction for Elementary, Middle School and High School content areas: Math, Science and History. Served as a lead instructor for an Alternative Education Program. Assisted in the individual learning program planning for 25-students who progressed to a point where they were able to Graduate with fellow classmates. Currently retain communication with 6 of the 25-students who moved on through graduation. Federal Law Enforcement Training Center (FLETC) -DHS Glynco/Brunswick, GA. Workforce Development Specialist 2000 to 2007 Served as the senior workforce planning and program manager for a DHS Agency of 975 employees of various Federal Pay Grades. Developed a strategic plans program for the agencies strategic plan, focusing 2, 3 and 5-years out, identifying critical position for development. Established both internal and external development plans, focused on ISD Modeling practices, for critical staffing needs. Built numerous operational awareness programs for the monitoring of both old and new programs for development. Forged cooperative development programs with institution of higher education, both local and distant. Created an internal online development program for several federal job series, greatly benefiting the agency and its career development programs. Retired from the Agency under the older Federal Retirement system. Defense Logistics Agency (DLA) Columbus, OH. Senior Personnel Specialist and Workforce Planner 1994 to 2000 Senior Employee Development and HR Specialist, performing Quality Assurance practices on Federal positions, position requirements, internal step increase, required program development practices and grade retention. Performed Job analysis and Career evaluations on job related positions, recommending re-classifications where necessary. Established Personnel Evaluation programs for numerous job positions within the agency. Created and established, served as the first Chief, Distributive and E-Learning programs established as an internal training and development segment for employees. In collaboration with several institutions of higher learning, established a Supply-Chain Management, Project Management, and Data Base Mining National Certification Programs. Professional Military Programs, U.S. Army; OH, Kuwait, WI, PA, Vietnam Managed, supervised, Major Units and Organizations spanning 31-years 1967 to 1998 Entry Level Management to Senior Leadership Developed and presented to US Army Reserve Command, the State of Ohio major reorganization plan for units within the state. Managed and supervised the reorganization program which established new units and eliminated others. Realigned soldiers from units eliminated, and providing for those soldiers found to be without re-assignment. Program and project manager for first-time units that were assembled to support Desert Shield and Desert Storm, and then returning home. Program manager for the recovery of Millions of dollars-worth of vehicles and equipment returning home all over the country, restoring unit levels to appropriate readiness states. Served as a Training School/Center Director of Operations and Support Services, Army Reserve Readiness Training Center, and Assistant Director, supervising 90-militart and civilian employees on daily operations; Fort McCoy, WI. Operated as the deputy senior manager daily for a major organization, with a combined employee base of 2.5K, Horsham, PA. Managed the day-to-day operations dealing with personnel, logistics, training and a budget of 2.5 Million dollars. Supervised a full time military and civilian staff of169 personnel with respect to organizational operations. Planned and managed a yearly-training schedule with related budgets, providing for organizational readiness and certification. Performed as a Professor of Military Science, University of Scranton; Scranton, PA., serving as a the primary instructor/moderator for the Freshmen and Sophomore classes, curriculum coordinator between the ROTC Department and the University; worked to expand the ROTC Base within the region. Director of Communications/Instruction Technology Learning Resources Center, Marywood College, Scranton, PA; 1971 to 1980 Upon returning from Vietnam, established the non-print portion of the 3.5 M-dollar Learning Resources Center. Directed the campus wide Instructional Media Support program for the college. Managed 10 professional/para-professional personnel in support of campus instructional programs Served as an instructor within the Education and Communication Arts Departments -Educational Technology, Still Photography and TV-production; Established the first ever Closed-Circuit TV network on Campus, utilizing Radio and Communication majors as principle staff. Active Duty Entry Director of Test and Evaluation, Signal Depot and Unit Entry Level Manager, Vietnam 1967 to 1971 Served two rotations within Vietnam; Performed duties as a Test and Evaluations manager, US Army Material Command, Mobile Television Detachment, Tobyhanna Army Depot, Tobyhanna, PA; Program and project manager for 'Buy American Programs', related to communications equipment and its placing into operation.
Skills
Hr, Instructor, Program Manager, Adult Education, Human Resources, Leadership Development, Training, Its, Entry Level, Project Manager, Support Program, Staffing, Career Development, Workforce Planning, Project Management, Assistant Director, Budget, Budgets, E-learning, Increase, Job Analysis, Logistics, Million, Operations, Quality Assurance, Clients, Exceed, Mentoring, Conflict Management, Employee Relations, Human Resource Management, Org Development, Organizational Development, People Oriented, Performance Management, Problem Solving, Problem-solving, Risk Management, Strategic Planning, Team Building, Trading, Personnel Management, Security

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Resume Overview

School Attended
  • Armstrong Atlantic State University
  • Marywood University
  • North Western University
  • Command and General Staff University
  • University of Bridgeport
  • University of Scranton
Job Titles Held:
  • Contract Installation Manager, Soldier for Life-Transition Program Manager
  • Permanent Substitute Teacher and Alternative School Teacher
  • Workforce Development Specialist
  • Senior Personnel Specialist and Workforce Planner
  • Director of Communications
  • Director of Test and Evaluation, Signal Depot and Unit Entry Level Manager, Vietnam
Degrees
  • Master of Education
  • Master of Science
  • Masters
  • Master of Science
  • Bachelor of Science

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