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Continuous Quality Improvement Coordinator Resume Example

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CONTINUOUS QUALITY IMPROVEMENT COORDINATOR
Summary

Dedicated [Job Title] knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching any problem to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance.

Skills
  • Planning and coordination
  • Supervision
  • Administrative support
  • Organization
  • Team management
Experience
Continuous Quality Improvement Coordinator, Core Civic, June 2019-CurrentTallahatchie, MS
  • Collaborated with The Medical Department to manage organization's goals and objectives.
  • Reviewed established procedures to assess areas in need of improvement.
  • Performed research and led investigations into Morbidities, Mortalities and policy and procedure areas.
  • Collaborated with Nursing Supervisors to establish and enhance procedures for increasing efficiency and labor investment.
  • Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
  • Facilitated compliance with Bureau of Prisons and Federal State Correction regulations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Leveraged Allscripts to input and compile data gathered from various sources.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including conducting Intake and Infection Control.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
Post Liver Transplant Coordinator, Methodist Le Bonheur Healthcare, October 2018-June 2019Memphis, TN
  • Evaluated and assessed patients to establish measurable goals to promote restoration of functional abilities.
  • Collaborated with practitioners by recording and sharing physical therapy outcomes and recommending modifications to treatment plans.
  • Learned about new advancements in APPLE by participating in company trainings and educational events.
  • Actively oversaw patient and resident care activities, medical records and execution of physician orders.
  • Identified and properly documented patient goals, evaluated progress and planned reevaluation.
  • Administered medications, tracked dosages and documented patient conditions.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Delivered care to patient load of 276 post liver transplant patients , including coordinating and evaluating interdisciplinary care. These patients were one year out from having their transplants when I received them into my patient load.
Registered Nurse Clinical Manager, Fresenius Medical Care Ag & Co. Kgaa, February 2012-October 2018Clarksdale, MS
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Rotated on-call responsibilities with other clinical supervisors per established schedule to address 24/7 patient care needs.
  • Improved client engagement with care planning and exceptional customer service.
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Facilitated orientation, competencies and skills validation processes for [Job title]s.
  • Conducted clinical interviews and assisted with hiring decisions for staff of [Number].
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Reached out to patients to convey lab results and provide care instructions.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Registered Nurse Team Leader, Fresenius Medical Care Ag & Co. Kgaa, September 2010-February 2012Clarksdale, MS
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Administered medications, tracked dosages and documented patient conditions.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Acted as patient advocate and implemented total patient care through team nursing process covering [Number] to [Number] high acuity patients per shift.
  • Administered medications and assisted in diagnostic testing for HIV-positive patients.
  • Delivered care to [Number] patients per day, including coordinating and evaluating interdisciplinary care.
  • Administered palliative care in outpatient settings ranging from assessment to development and implementation of care plans.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
  • Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Answered patient questions and provided take-home materials for further information.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Reached out to patients to convey lab results and provide care instructions.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Education and Training
Associate of Applied ScienceNursing, , , Phillips Community College of The University of Arkansas, , HelenaARMay 2010
Activities and Honors
  • Member, Alumni Association Phi Theta Kappa Honor Society
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Resume Overview

Companies Worked For:

  • Core Civic
  • Methodist Le Bonheur Healthcare
  • Fresenius Medical Care Ag & Co. Kgaa

School Attended

  • Phillips Community College of The University of Arkansas

Job Titles Held:

  • Continuous Quality Improvement Coordinator
  • Post Liver Transplant Coordinator
  • Registered Nurse Clinical Manager
  • Registered Nurse Team Leader

Degrees

  • Associate of Applied Science

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