Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Successful Continuous Improvement Manager with expertise in developing process improvement solutions resulting in better efficiency, safety and quality. Focused on reducing waste by implementing changes in processing based on lean methodology. Driven to monitor performance improvements by developing metrics and tracking systems. Offering 12 years of experience managing improvement process programs. Successful in identifying problems to develop targeted solutions and implement employee training using lean principles. Focused on developing value stream mapping to analyze production and improve workflow processes. Expert in identifying risks and developing solutions that reduce chances of potential issues.

  • Lean manufacturing concepts
  • Process improvement solutions
  • Staff training and development
  • Knowledge of quality systems
  • Troubleshooting
  • Project Management
  • Determining metrics
  • Operations management
  • Tracking systems
  • Business Process Analysis
  • Kaizen,5S,TVP,TPM
  • Driving Continuous Improvement Culture
  • Problem Solving
  • Value Stream Mapping
  • Meeting Deadlines
  • Excellent Communication
  • Performance Improvement
  • Lean Six Sigma
  • Operational Excellence
  • Presentation Skills
  • Managing Training
  • Designing
  • Continuous Improvement
  • Manufacturing
Work History
Continuous Improvement Supervisor, 11/2018 - 08/2020
Centerlight Health System New York City, NY,
  • Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
  • Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
  • Trained 175 employees techniques to improve productivity, which saved company $678k.
  • Worked with cross-functional plant teams to develop and implement manufacturing processing improvements and drive quality mindset resulting in 10% increase in productivity, 13% increase in throughput, and 20% improvement in productivity.
  • Improved Quality and Production processes to meet company goals for earnings, quality and completion.
  • Drove yield optimization and cost reduction actions for manufacturing process for casting.
  • Developed custom value stream mapping to monitor production efficiency.
  • Changed existing processes and implemented new processes to improve efficiency by 80%.
  • Drove implementation of formal Six Sigma program resulting in 50% reduction of process and product variations.
  • Mentored and coached Six Sigma Green Belts in lean manufacturing and continuous improvement processes.
  • Championed new Lean strategies, framework and project elements to drive multidisciplinary growth and process overhaul.
  • Applied mass balance, capability analysis and design of experiment to process improvement for overall process overhaul.
  • Implemented lean production methods to reduce waste by 50%.
  • Implemented new quality assurance and customer service standards.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
  • Led efforts in analysis and design of more cost-effective processing technology to improve current Propeller manufacturing systems.
  • Inspected products and worker progress throughout production.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Estimated financial requirements of new projects.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Reported production malfunctions to managers and production supervisors.
  • Tracked quality issues with external customers, suppliers and internal plant operations.
  • Established and tracked quality department goals and objectives.
  • Collected production samples regularly and performed detailed quality inspections.
  • Recorded, analyzed and distributed statistical information.
  • Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Continous Improvement Specialist, 01/2012 - 09/2018
Givaudan Ltd Bedford Park, IL,
  • Utilized Lean Management and Process Improvement strategies to improve logistics management procedures.
  • Directed continuous improvements in transportation quality, accuracy and efficiency for over 1,300+ SKUs from 30 different suppliers.
  • Evaluated effectiveness of current or future logistical processes.
  • Prepared and delivered high-quality employee training to help companies eliminate overhead, material and labor costs.
  • Produced and improved well-organized layouts, targeted material movement plans and detailed process maps to enhance Production operations.
  • Used SAP and TVP Matrix to analyze and improve facility layouts and storage rack systems.
  • Increased customer satisfaction by resolving waste/ defect issues.
  • Saved $1million by implementing cost-saving initiatives that addressed long-standing problems.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Conducted research, gathered information from multiple sources and presented results.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Worked closely with Owner to maintain optimum levels of communication to effectively and efficiently complete projects.
Chemical Process Operator, 10/2003 - 08/2011
Saint-Gobain Corporation Spg - Orem, UT,
  • Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing.
  • Used [Microsoft/ RF Scanner] to enter data into batch ticketing system and checked information for accuracy.
  • Followed all waste handling guidelines to minimize waste generation.
  • Reviewed production schedules, drawings and material combinations to ascertain job specifics before project start.
  • Diagnosed issues quickly and contacted Plant Manager to warn of potential project delays.
  • Worked closely with Plant Manager to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
No Degree: Applied Economics, Expected in
Ashford University - San Diego, CA
  • Continuing education in International Business Logistics
No Degree: Chemistry, Expected in
Indiana University - Purdue University Indianapolis - Indianapolis, IN

Took course to obtain aa chemical operators certificate.

GED: , Expected in
Martin University - Indianapolis, IN
: Greenbelt Six Sigma, Expected in
Yamaha University - ,

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Resume Overview

School Attended

  • Ashford University
  • Indiana University - Purdue University Indianapolis
  • Martin University
  • Yamaha University

Job Titles Held:

  • Continuous Improvement Supervisor
  • Continous Improvement Specialist
  • Chemical Process Operator


  • No Degree
  • No Degree
  • GED

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