- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
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Strong theoretical background in qualitative research and social science analysis, seeking an opportunity to gain hands-on research experience while being mentored by skilled professionals. Offering four years of cumulative experience and expertise in interdisciplinary research models, methodological development in qualitative research, data collection and interpretation, literature review and record keeping, report development, and audience-targeted analysis.
Arby's, Llc – Palmyra, PA,
- Wrote, edited, and published compelling, research-driven political analysis, book reviews, and parodic editorials on local culture.
- Utilized site management software and marketing analytics tools to monitor industry news, implement audience-targeted brand messaging strategies, and improve SEO ranking.
Regal Cinemas Corporation – Bolingbrook, IL,
- Conducted market and client research, developing innovative retail strategies that generated 15% increases in client volume and quarterly sales.
- Managed client relations and oversaw front-of-house operations in a fast-paced, high-volume customer service environment, achieving the highest guest review rating in the region.
- Achieved the highest employee-retention in the region by administering on-boarding training in conflict resolution, interpersonal communication strategies, and guest service practices.
Regal Cinemas – City, STATE,
- Promoted to training role for streamlining labor acquisition process, increasing client retention ranking, and demonstrating outstanding skill in complaint resolution and customer service.
- Provided outstanding customer service, prepared and served food, cleaned theaters, performed routine building maintenance, handled cash transactions, and answered phone calls and guest inquiries.
University Of Chicago - Chicago, IL
- Received the Maroon Scholar Research Award
- Member of Honor Society
Western Washington University - Bellingham, WA
- Graduated magna cum laude
- Received the President's Scholarship
- Member of the International Society of Leadership & Success
Clark College - Vancouver, WA
- Graduated with highest honors
- Vice President's List, Quarterly 2013-2014
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Resume Overview
School Attended
- University Of Chicago
- Western Washington University
- Clark College
Job Titles Held:
- Content Creator & Editor
- Shift Lead
- Floor Staff
Degrees
- Master of Arts
- Bachelor of Arts
- Associate of Arts
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