content creator resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Advertising Copy
  • Database Interface and Query Software
  • Critical Thinking
  • Product Features Highlights
  • Clear Communication
  • Relationship Building
  • Work Prioritization
  • Consumer Surveys
  • Themes and Methods
  • Work Planning and Prioritizing
  • Decision Making
  • Marketing Strategies
  • Idea Brainstorming
  • Product Advertisements
  • Complex Problem Solving
  • Creative Thinking
  • Data Analysis
Content Creator, 09/2021 to Current
Universal OrlandoOrlando, FL,
  • Curated content for social media platforms.
  • Planned, produced and edited video projects to maximize engagement.
  • Posted useful, creative and timely content on social media, blog and website.
  • Proposed creative ideas to engage followers with different content types and formats.
  • Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
  • Studied target audience and business offerings to devise effective call-to-action copy.
  • Collaborated with social media managers to define channel content needs.
  • Developed GIFs, memes and other entertaining visual content to engage audiences and gain followers.
Store Manager, 05/2020 to 08/2021
Sportsman's WarehouseRochester, NY,
  • Managed scheduling for staff
  • Made sure all staff qualifications were up to date and accurate
  • Made sure Customer Service was the highest priority for my AOR
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
Assistant Store Manager, 02/2018 to 04/2020
Ross Stores, IncNorcross, GA,
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Aviation Electronics Technician, 02/2008 to 02/2016
State Of NebraskaBridgeport, NE,
  • Analyzed circuitry and physically checked wiring and operation of electronic parts, units and system components to locate malfunction causes found during testing.
  • Set up and operated precision test equipment for alignment, troubleshooting and testing of electrical equipment and systems.
  • Examined units for defective parts or conditions causing impairment or prevention of proper equipment operation.
  • Conducted functional tests to check operation and calibration of test stations, components equipment and systems.
  • Verified proper functioning of aircraft electrical systems.
  • Interpreted flight test data to diagnose malfunctions and system performance problems.
  • Recorded results of repair and modification actions and accounted for time required to perform each task on service worksheets.
  • Performed electrical and mechanical repair operations consisting of disassembly and assembly of units.
  • Aligned and adjusted complex electrical components on tested units to support proper functioning of electrical circuits.
  • Prioritized time to meet production needs assigned by senior techs, leads and management.
  • Verified repairs or modifications performed on equipment conformed to company quality and workmanship standards.
  • Read complex manuals to review repair procedures.
  • Sourced or fabricated replacement parts to correct faults with avionics systems.
  • Was Night Shift supervisor
  • Delegated work and scheduled maintenance to be done by staff each night
  • Scheduled plans to help subordinates promote.
Education and Training
Bachelor of Arts: Criminal Justice, Expected in 06/2018 to John Jay College of Criminal Justice of The City University of New York - New York, NY
Associate of Arts: Criminal Justice, Expected in 06/2015 to Palo Alto College - San Antonio, TX

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Resume Overview

School Attended

  • John Jay College of Criminal Justice of The City University of New York
  • Palo Alto College

Job Titles Held:

  • Content Creator
  • Store Manager
  • Assistant Store Manager
  • Aviation Electronics Technician


  • Bachelor of Arts
  • Associate of Arts

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