LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • contact center
Please provide a type of job or location to search!
SEARCH

contact center Resume Example

Resume Score: 65%

Love this resume?Build Your Own Now
CONTACT CENTER
Summary

Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.


Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.


Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Highlights
  • High customer service standards
  • Employee relations specialist
  • Service solutions expert
  • Dedicated to process improvement
  • Conflict resolution proficiency
  • Devoted to data integrity
  • Strong problem solving ability
  • Troubleshooting skills
  • Telecommunications knowledge
  • Proficient with Microsoft Office Suite
  • Proficient in customer account software
Accomplishments

Experience
contact center10/2012 to 12/2013potpourriWhitinsville, MA

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Provided accurate and appropriate information in response to customer inquiries.

Developed effective relationships with all call center departments through clear communication.


Built customer loyalty by placing follow-up calls for customers who reported product issues.


Properly directed inbound calls in phone queues to improve call flow.

Education
High School Diploma2010millbury jr/srMillbury, MA, united states
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • potpourri

School Attended

  • millbury jr/sr

Job Titles Held:

  • contact center

Degrees

  • High School Diploma 2010

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Contact-Center-Supervisor-resume-sample

Contact Center Supervisor

Rochester, New York

Contact-Center-Manager-resume-sample

Contact Center Manager

Voya Financial

Orange Park, Florida

Contact-Center-Facilatator-resume-sample

Contact Center Facilatator

LOWE'S

Belleville, Michigan

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.