Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Results-oriented experience in Hazard Tree Management, environmental biology, and holds current: HAZWOPER 40 certification, a ISA Arborist Certification, and a strong background as a communications strategist. Talented at public speaking, working with environmental issues, as well as customers, and presentation development. Offers deep research strategies, and extensive experience with the biological industry, as well as environmental issues, on a commercial basis, and a federal level.

  • Certified ETH 1502 in Environmental Code
  • Environmental litigation experience on federal disaster areas
  • High level of experience in conflict resolution
  • Creative instruction style
  • MS Office Certified
  • GIS experience
  • Energy management
  • Clean tech background
  • Organized and detailed
  • Superior verbal and written communication skills
  • Calm under pressure
  • Clear communicator of complex ideas
  • Analytical thinker
  • Exceptional attention to detail
  • Talented public speaker
    • Recycling program development
    • Geothermal and Erosion control Management
    • Personable and approachable
    • Business planning
    • Environmental health inspection
    • Safety program development
    • Report writing
    • Strong verbal communication
    • CDC 1202-SCDC certified in Environmental Health in Emergency Response (EHTER) Awareness Level-Shelters Help
    • Safety conscious in SOP's
    • Natural leader
    • Energy management
    • Organized and detailed
    • Member of National Environmental Health Association
    • Conflict resolution experience
    • Environmental litigation experience
    • Strategic in waste reduction
    • Inspection reviews
    • Health evaluations
Work History
03/2021 to Current Utility Pre-Inspector/Area Safety Manager Acrt, Inc. | Washington, PA,
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Developed and implemented safety programs.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
  • Served as liaison with public officials company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
  • Submitted documentation for weekly payroll, managed schedules and enforced policies.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Maximized data collection accuracy scores and recorded, stored and analyzed security information with zero discrepancies.
  • Drafted security operating procedures and training materials for human resources department.
  • Kept team compliant with security protocols and appearance standards.
  • Monitored and evaluated unit performance on key security issues and recommended corrective action programs where appropriate.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Facilitated training for 20 employees
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect
01/2020 to 02/2021 Consulting Utility Arborist in Hazard Trees ACRT | City, STATE,
  • Assessed hazard trees for mitigation and line safety with 99.7% accuracy.
  • Highly skilled at tree identification, disease, and growth rates.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork, and safety.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Experience in DRI, EVM, HTMP, Compliance, CEMA, Mid-cycle, SRA, LRA, and specific government lands.
  • Determined level of violations and directed crews to locations of line hazards.
  • GIS experience with multiple software and data collection programs.
  • Examined documents such as permits, applications and records for each location.
  • Inspected LIDAR, Transmission, Distribution utilities for safety and compliance.
  • Completed inspections of current construction, refurbishment and repair projects, in Sequoia National Park, Big Creek Fire, and Paradise Camp Fire.
  • Resolved problems, improved operations and provided exceptional service.
  • Oversaw surveying vendors to verify compliance with necessary business goals and related regulations.
  • Combined remotely-collected and on-site data acquisition to generate unified geographic mapping information.
  • Contributed to centralized GIS portal and ArcGIS database, correctly inputting data on new job sites and revising data on changing conditions.
  • Maintained exceptional safety standards while working with hazardous materials in HAZMAT.
  • Collected, compiled or integrated Geographic Information Systems (GIS) data such as remote sensing or cartographic data for inclusion in map manuscripts.
  • Worked in Federal Mandated Disaster Recovery for several years, with debris management experience.
  • Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns.
  • Maintained work vehicles and equipment.
  • Prepared a majority of different written communications, reports and documents to ensure smooth operations
  • Worked with difficult customers to understand needs and provide excellent service
  • Handled 5-15 calls per day to address customer inquiries and concerns
  • Managed on-site evaluations, internal audits and customer surveys
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Maintained excellent attendance record, consistently arriving to work on time
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Resolved problems, improved operations and provided exceptional service
06/2019 to 12/2019 Consulting Utility Forester ERM | City, STATE,
    • Inventoried trees, assessed diversity and monitored health of utilities and all vegetation issues
    • Evaluated quality problems and performed mitigation strategies to identify and resolve tree failure, and high voltage issues
    • Worked with customers to assist in safety compliance for power line safety in both EVM and Routine scopes
    • Worked efficiently in evaluating tree risk assessments in all areas of vegetation management including riparian zones, wildlife management, and raptor nest habitats
    • Maintained 99.7% compliance in all auditing and quality control assessments within targeted scopes
    • Identified plant diseases and researched methods for mitigation
    • Followed standards and procedures to maintain safe work environment
    • Provided outstanding customer service
    • Maintained positive relationships with all customers
    • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
11/2018 to 01/2019 Pre-Inspector / Consulting Arborist / Monitor -Temporary Tetra Tech Inc | City, STATE,
  • Provided first response disaster relief to homeowners, and businesses
  • Consulted on forestry dangers, and environmental issues of concern, including post fire scope, negotiating homeowners safety upon return
  • Case work involving environmental, arboricultural litigation, and regulations, contracted for PG&E, and reduced class action lawsuits by 20%
  • Successful conflict resolution, ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • HAZWOPER 40 Certified
  • ISA Certified Arborist
  • CDC 1202- SCDC Certified in Environmental Disaster Relief
  • Inspected tree risks, and power line dangers, resulting in preventing any additional fatalities
  • Maintained compliance by working directly with OSHA, HAZMAT, Department of Agriculture, DEC and EPA
  • Performed data collection, report writing, on riparian zones, eliminating any future loss of species
  • Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns
  • Identified and tended to tree diseases
  • Identified plant diseases and researched methods for mitigation
  • Organized materials, tools and equipment to supply team members
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work
11/2008 to 08/2012 Assistant Project Manager / Applicator Hewlett Packard / Trautman | City, STATE,
    • Analyzed individual businesses' / needs to determine the most environmentally-friendly and cost-effective waste reduction, recycling and disposal options
    • Made strategic decisions regarding future targets, by implementing sustainable composting programs, and profiting the company $10,000.00 / year, in erosion control alone
    • Met with stakeholders and maintained productive relationships on a regular basis
    • Reviewed customer feedback, and retained commercial contracts through effective communication, data collection, and productivity of employees
    • Maintained compliance with company requirements, and reduced safety hazards by 50%
    • Assisted in Micron's Global Reporting Initiative (GRI) G4 Sustainability Reporting Guidelines
    • Limbed and pruned a variety of tree species, including 4,000 Pine and deciduous tree species
    • Wrote and executed all chemical applications, flower bed designs, and managed 21 employees
    • Maintained compliance with OSHA, HAZMAT, Department of Agriculture, DEC and EPA
    • Determined the identity and content data in drinking water, waste water and surface waters, as well as reported to federal agencies
    • Calibrated and maintained temperature, flow and pressure sensors, maintaining the company's status, as number one in conservation nationally
    • Calibrated and troubleshot laboratory instruments, in saving water conservation through evapotranspiration
    • Provided feedback to all departments on brand consistency in outbound communications, and maintained all audits, reports, and environmental issues to the overseeing authorities
  • ISA Certified Arborist
  • HAZWOPER 40 Certified
  • EHT1502 Certified in Code for Environmental Health
  • OWS 1601 Certified in Wastewater in Storm Drain collection and analysis
  • AHP1603 Flint Certification in Water Crisis: A Firsthand Account of the Principles of wastewater
  • AHP1602 Certification in Flammable Crude Oil Transport: Challenging Governance Capacity for Communities and Emergency Responders
  • AHP1601 Certified in Riverside County Department of Environmental Health Mutual Aid Response
  • OWS1602 H2O&M Certified in Creating Customized Septic System Owners Guides
  • OWS1603 Certified in Creating Healthy Homes and Healthy Septic Systems
  • WFD1601 Addressing Contemporary Challenges for Women in Environmental Health
  • WQ1602 What's in the Water: Drinking Water Performance Improvement Project
  • WQ1603 Legionella & Raw Water Industrial Processes
  • EP1504 Biological Containment and Real-time Monitoring Techniques
  • EP1503 Investigation of a Waterborne Norovirus Outbreak
  • EP1502 Cyclospora Outbreak Response Efforts and Prevention Strategies
  • Member of the "National Environmental and Health Safety Association"
Expected in 01/2023 Bachelor Of Science | Environmental Biology / Chemistry Arizona State University, Tempe, AZ GPA:
  • Continuing education in Environmental Health and Safety
Expected in 08/2017 Environmental Biology And Chemistry | Minor: Psychology in Co-morbid Disorders Boise State University, Boise, ID GPA:
  • GPA: 3.6
  • Member of Phi Eta Sigma National Honor Society Club
  • Member of Gamma Beta Phi National Honor Society Club
  • Recipient of Bannock-Simonson Textbook Scholarship
  • Recipient of Idaho Opportunity Scholarship
  • Recipient of Federal Perkins Scholarship

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Resume Overview

School Attended

  • Arizona State University
  • Boise State University

Job Titles Held:

  • Utility Pre-Inspector/Area Safety Manager
  • Consulting Utility Arborist in Hazard Trees
  • Consulting Utility Forester
  • Pre-Inspector / Consulting Arborist / Monitor -Temporary
  • Assistant Project Manager / Applicator


  • Bachelor Of Science
  • Environmental Biology And Chemistry

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