Goal-oriented administrative professional offering extensive experience in customer relations with a solid background in effective administration of business projects and processes, who embodies initiative, integrity, and professionalism. Excellent abilities in communication, daily administrative operations & project management. Demonstrable knowledge of & aptitude for work involving legal subject matters. Seeking position with increasing responsibility and opportunity for growth.
Windows OS; macOS
MS Office (Word, Access, Excel, PPT, Outlook, OneNote, Visio, Publisher); MS Office Online
West Law; LexisNexus
USPTO: PAIR databases, EFS-Web
MIP Fund Accounting; Quickbooks
Exceptional communication skills
Knowledge of patent, copyright, trademark law and regulation
Knowledge, application of project management phases
Goal-oriented, adaptable team player
Exemplarywork ethic and initiative
Exceptional attention to detail
Creative problem solver
Extensive customer relations experience
Quality control, process improvement experience
Project management & completion
Excellence in customer relations
Compliance Specialist, 01/2016 to 09/2016 Oganii, Inc. – Baltimore, MD
Conducted extensive legal research and ensured that client-agent engagement and representation agreements, other legal documents would be compliant with applicable federal, state and local laws and regulations.
Fielded and responded to a wide range of inquiries from potential clients and from the general public regarding all facets of representation services.
Drafted written correspondence in response to client questions or concerns.
Provided critical support in reconfiguration and improvement of organizational business plan designed to facilitate investor interest and secure financial investments.
Developed and helped implement innovative, cost-effective strategies that resulted in successful recruitment of new clients.
Assisted with development and distribution of promotional materials.
Freelance Paralegal , 03/2015 to 12/2015 Self-Employed – Virtual
Performed targeted legal research of statutes, judicial decisions, codes, rules and regulations, legal articles for attorneys.
Drafted court pleadings, motions and memoranda in support, petitions for review, and discovery requests for attorneys with active cases.
Performed reviews of book publishing and royalty agreements, license and sue agreements, and sale and distribution agreements; drafted contract amendments upon attorney request.
Performed clerical duties such as update lists and spreadsheets, file court documents, organize case documents in paper and/or electronic filing systems.
Prepared subpoenas for witnesses and/or for production of documents/records
Finance Technician, District of Columbia Courts / Criminal Finance Division – Washington, DC
Researched and reconciled discrepancies between accounts receivable general ledger account and balance account.
Engaged in both oral and written communications with Bureau of Prisons, U.S. Attorney\'s Office, and other key stakeholders to achieve and maintain 100% accuracy of documentation of court orders and financial transactions.
Led 4-person team in successfully completing multi-phase project consisting of creating MS Access database to record payment data, docketing payments in case management system, reconciling paper receipts with A/R balances in case management system, and receipting unaccounted payments. Team successfully cleared a backlog of over 9,000 payments in 2,400+ case files.
Developed, drafted, and assisted in performance testing of standard operating procedures (SOPs) on receipting refundable payments, ledger recording of bond refunds, processing non-refundable payments of case costs, and performing daily and monthly accounts reconciliations. SOPs catalogue unanimously approved by Division management & officially deployed.
Facilitated successful internal audits through maintenance of accurate financial records of all accounts payable/receivable transactions.
Maintained accuracy of 98% or higher in executed, accounting transactions, earning monetary performance award.
Helped facilitatedevelopment and successful deployment of process automation and integration with new technologies, resulting in measurable increase in operational efficiency.
Created daily and monthly cash and check reports.
Verified monies collected and reconciled accounts receivable balances of junior finance techs with general ledger amounts.
Prepared daily bank deposits as well as trained junior finance techs on procedure for preparing said bank deposits.
Served as contact person for judicial officers inquiring about payment status in criminal, domestic violence, and family division cases.
Deputy Clerk III, District of Columbia Courts – Washington, DC
Processed up to 125 bench/arrest/search/arrest warrants, and interstate detainers in local and national law enforcement computer systems with 100% accuracy.
Coordinated and scheduled same-day court hearings in accordance with information from courtroom and judicial staff.
Served as liaison and provided warrant and sentencing data to the U.S. Marshals Service, DC Department of Corrections, Bureau of Prisons facilities, and probation and parole officers.
Performed in-depth data mining utilizing multiple systems to locate case-related and warrant information for internal and external parties.
Responded to inquiries and written requests for case and warrant information from law enforcement, prosecutors and defense attorneys, and other inquiring parties; certified authenticity of case documents.
Handled telephonic inquiries regarding all case and court-related matters, and drafted written replies to written inquiries, requests from defendants, attorneys, governments agencies, and law enforcement.
Performed electronic research of multiple data systems to locate, validate, and provide official court certification of case and arrest dispositions, and of other case documents.
Deputy Clerk II, District of Columbia Courts / Criminal Division Clerk\'s Office – Washington, DC
Drafted and transmitted responses to written requests for case and/or procedural information and for certified case documents.
Processed and drafted written responses toan average of 20-22 pieces of correspondence / day directed to the Criminal Clerk\'s Office, Warrant Office, Special Proceedings Branch.
Earned performance award for demonstrating initiative in creating 33+ form letters thereafter approved by upper management to be implemented into standard operating procedures for responding to external written inquiries and requests for information and/or case documents.
Provided guidance to pro se litigants, out-of-state attorneys on filing procedures in pending and closed criminal cases.
Coordinated ordering, retrieval and tracking of archived case files upon written request from the U.S. Attorneys Office, corrections institutions, federal agencies as well as internal requests from judges, the Court of Appeals,and others.
Exercised diligence in timely updating and maintaining accurate data records across several MS Access databases as well as MS Excel spreadsheets.
Extracted data from databases, spreadsheets and internal case management system to prepare monthly productivity and statistical data reports for management.
Administrative Operations Assistant, U.S. Department of Justice / Justice Management Division – Washington, DC
Drafted policy-related correspondence and prepared policy amendments in support of Director\'s Office.
Assisted upper management with formal inquiries from the Office of Management & Budget by compiling, organizing documentation of compliance.
Conducted audits of leave and pay records of Office staff upon management\'s request, and researched and resolved financial data discrepancies.
Created and maintained paper and electronic record systems for storage/retrieval of personnel records.
Prepared and maintained records of travel requests and vouchers as well as reconciled discrepancies of employee-reported travel expenses and expense receipts.
Updated electronic accounts payable records of vendor payments, and research account discrepancies.
Received performance award for creating a Standard Operating Procedures Manual of all administrative and clerical duties.
Selected by Assistant Director to train new admin hires on duties and responsibilities.
J.D.: Law, 2017 The George Washington University School of Law - Washington, DC
BBA: Business Management, Business Law, Legal Assistant Studies, Finance & Economics, 2008 The Catholic University of America - Washington, DC
Dean\'s ProsperitasAcademic Achievement Award - (for highest GPA among all Business Management degree conferees in graduating class)
Inducted as member of Alpha Sigma Lambda Honor Society
Minor in Legal Assistant Studies
Legal Assistant Certificate: 2003 The Catholic University of America - Washington, DC
Certified Paralegal: 2005 National Association of Legal Assistants / Paralegal Certification Program - Tulsa, OK
Achieved highest score on certification exam of all examinees from the District of Columbia
High School Diploma: 2001 Washington Math Science & Technology Public Charter High School - Washington, DC