Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Methodical Quality Assurance Specialist with a 30year track record of providing exceptional discretion, quality management, and performance analysis services in the health care industry. Adept at training new hires and retraining employees. Well-organized and detail-oriented Compliance Officer with key experience in home health care and multi-physician environments. Knowledgeable about overseeing agreements, enforcing policies and optimizing procedures for dynamic requirements. Focused on maintaining consistence, quality and compliance in all areas.

  • Vendor and Client Relations
  • Correction action planning
  • Problem-solving skills
  • Sound decision-making abilities
  • Project management
  • Communication proficiency
  • Collaboration skills
  • Quality assurance
01/2019 to Current Compliance Officer American River Bankshares | Mill Valley, CA,
  • Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
  • Provided compliance risk control consultation to committees and leadership.
  • Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements.
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
07/2012 to 12/2018 Quality Assurance Specialist Altra Holdings, Inc. | New Hartford, CT,
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Consulted with management and personnel to educate on QA standards.
  • Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
01/2001 to 01/2013 Clinical Manager120 Nevada Heart And Vascular Center | City, STATE,
  • Supervised 50 person clinic catering to approximately 120 patients per day with spine issues.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
  • Managed patient care and clinic services, including financial management, quality assurance, safety and risk management and facility maintenance.
  • Supervised 50 staff members and provided periodic performance evaluations.
  • Coordinated weekly work schedules for all department employees.
  • Managed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
Education and Training
Expected in 06/1987 M.D. | University Of The East Ramon Magsaysay Medical Cen, Quezon City, Philippines, GPA:

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School Attended

  • University Of The East Ramon Magsaysay Medical Cen

Job Titles Held:

  • Compliance Officer
  • Quality Assurance Specialist
  • Clinical Manager120


  • M.D.

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