Methodical Quality Assurance Specialist with a 30year track record of providing exceptional discretion, quality management, and performance analysis services in the health care industry. Adept at training new hires and retraining employees. Well-organized and detail-oriented Compliance Officer with key experience in home health care and multi-physician environments. Knowledgeable about overseeing agreements, enforcing policies and optimizing procedures for dynamic requirements. Focused on maintaining consistence, quality and compliance in all areas.
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- Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
- Provided compliance risk control consultation to committees and leadership.
- Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Maintained and revised policy procedures for general operation of compliance program.
- Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Consulted with management and personnel to educate on QA standards.
- Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
- Supervised 50 person clinic catering to approximately 120 patients per day with spine issues.
- Devised training programs to close gaps in nurse and staffs' competencies.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
- Managed patient care and clinic services, including financial management, quality assurance, safety and risk management and facility maintenance.
- Supervised 50 staff members and provided periodic performance evaluations.
- Coordinated weekly work schedules for all department employees.
- Managed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
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School Attended
- University Of The East Ramon Magsaysay Medical Cen
Job Titles Held:
- Compliance Officer
- Quality Assurance Specialist
- Clinical Manager120
Degrees
- M.D.
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