compliance officer resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Proactive Human Resources Business Partner guiding talent planning and benefits. Decisive with proven success providing employee relations support and oversight for efficient operations. Extensive knowledge and experience developing code of business conduct and ethics policies. Results-driven and a great team builder. Excellent in creating accountable performance. Develops and executes strategies to attract, develop, engage and retain strong and diverse talent. Highly-focused and ambitious Human Resources Partner bringing 10+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building. HBP offering 10 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals. Diplomatic Human Resources Manager with [Number]-year history specializing in [Area of expertise] and [Area of expertise]. Skilled in developing and implementing practical initiatives to meet HR needs and promote performance improvements.

  • Risk Assessment
  • Recommending Policy Improvements
  • Improving Employee Engagement
  • Planning Policy Integrations
  • Reviewing Compliance
  • Exit Interviews and Processes
  • Budget Administration
  • Accident Investigation
  • Dispute Mediation
  • Advising Department Managers
  • Human Resources Allocation
  • Administering Disciplinary Procedures
  • Conflict Resolution
  • Hiring and Onboarding
  • Health and Safety Programs
  • Cross Functional Collaboration
  • Recruiting and Interviewing
Compliance Officer, 09/2021 - Current
Cape Cod Five Cents Savings , ,
  • Performed fact-finding research by investigating, collecting and analyzing data and compiling in report format.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Participated in networking and learning opportunities to remain current with evidenced-based practices.
  • Established internal controls and processes to support compliance through project management and engagement of key stakeholders.
  • Stayed abreast of applicable laws and state or federal regulation to report violations.
  • Tracked assignment completion to provide weekly metrics to compliance manager.
  • Maintained compliance frameworks, policies and documentation to support audits.
  • Performed testing to evaluate processes, enhance test scripts and analyze results.
  • Analyzed data from multiple sources to systematically document work and results.
  • Liaised between regulatory agencies and internal departments to facilitate regulatory and related matters.
  • Conducted extensive research to support regulatory findings and control weaknesses.
  • Conducted reviews to foster ongoing compliance with federal and local regulations.
  • Monitored regulatory developments to communicate risks or opportunities to relevant groups.
  • Monitored compliance risk controls to identify deviations and offer recommendations.
  • Used proprietary systems to process applications, filings and registrations.
  • Analyzed data to provide insights and recommendations for mitigating conduct risk.
  • Developed and implemented strategies necessary for minimizing risk of non-compliance.
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Utilized risk management techniques and business knowledge to improve compliance programs.
  • Drove passive and active sourcing capabilities to build diverse technical recruiting candidate profiles: technical, engineering, automation, project and product management
  • Conducted recruiter phone screens assessing candidate profile, qualifications, leadership principles and role level guidelines for submission to hiring team and final interviews
  • Adhered to daily, weekly and quarterly metrics and data goals assessing number of candidates contacted, number of phone screens held, number of candidates pushed to final rounds, amount of offers and offer acceptance rates
  • Tracked numbers via team spreadsheets, OneNote and ATS systems
  • Completed robust onboarding ramp up program aligning with organizations values, leadership principles, learning and development
  • Tasked with projects to assess and audit onboarding program and functionality, user experience and recommendations on streamlining and automating the new recruiter ramp up process
  • Conducted market research and industry insights on employment trends and candidate feedback, utilized results to tailor strategic recruitment and passive search efforts
  • Worked with candidates from point of engagement through final interview round as designated point of contact and recruiter, scheduled and coordinated phone screen and final interview, worked with client lead on close out of candidate and extending offers
  • Ran the sourcing and recruitment process for Marriott International West Coast Market
  • Managed workbench of 100+ requisitions both hourly and salaried for their luxury, premium, full service and select hotels, satisfying time to fill, KPI and SLA obligations
  • Acted as primary liaison between client hiring managers and candidates coordinating all application, scheduling and preliminary interviews and assessments
  • Presented qualified candidate slate to hiring managers adhering to SLA compliance timeframe (6 cleared candidates within 10 business days)
  • Relied on heavy passive sourcing strategies (Indeed, LinkedIn, Craigslist, FB
  • Marketplace, KSL) to identify qualified candidates with desired background and years of industry and transferable experience
  • Screen high volume of candidates via resume review and phone screen, tracking notes, dispositioning candidates within ATS (mHub)
  • Worked with client hiring teams to identify roadblocks, process improvement and mitigate user error functions on candidate data tracking, metrics, opening and closing of requisitions, scheduling and candidate availability, background check and drug screen, ATS functions and ATS system error resolutions
  • Conduct weekly calls and intake sessions with hiring managers, troubleshoot and problem solve candidate hiring flow process, and track candidate information in ATS (mHub)
  • Mitigated heavy amount of requests for changes to job requisitions, position headcount, candidate status and close of requisitions
  • Redirected hiring teams to specified points of contact, policies, SOP's and current compliance procedures
  • Escalated issues to management team as deemed necessary for overrides and one-offs
  • Hiring: Owned the high volume, fast paced onboarding process by working with multiple hiring teams both technical and non-technical through competing demands, scheduling & candidate availability and network pivot changes
  • Navigated through ambiguity and evolving process changes to satisfy time to fill requirements and compliance metrics
  • Could hire upwards of 40-50 roles per day with little to no notice
  • Negotiation: Held compensation conversations with candidates, adhering to the compensation range guidelines per role, years worked, previous hiring manager reviews and average salaries of current contributors in the role
  • Utilized heavy excel worksheet data and formulas to research averages and come to a conclusion on compensation to offer
  • Escalated exceptions to senior leadership (CFO, VPHR & Ops Management) for review and budget approval
  • Onboarding: Managed transition for new hires ensuring equipment, security access, benefits paperwork and seating assignment were secured upon start date
  • Coordinated with
  • IT and Facilities Management on any special assignments, call-outs and changes to the schedule
  • Event Planning: Coordinated events for health + wellness, employee resources groups and special network events (health + wellness benefits fair, daily onsite food truck, softball tournament, ERG meet-ups & holiday events)
  • Partnered with necessary tactical teams to organize, set up and execute event
  • Strategized and deployed transitional efforts to establish new start up for new locations (full lifecycle recruitment,establish employee file system, set up HR Vendors, open enrollment, streamlining process and procedures, create employee handbooks and new employment agreements)
  • Established Saftey programs and Risk Management
  • Facilited training for Managers on Medations and Conflict Managment
  • Investigated all employee complaints and met with department heads to go over findings
  • Trusted partner and coach to help shape the culture, support organizational goal and team strategies and manage talent throughout the employee lifecycle
  • Maintained employee data in HRIS/ATS systems and employee files for domestic and EMEA (hire, transfer, promotion, performance, compensation, LOA, and termination
  • Multi-site: On-site HR support to offices in LA, SEA, NY, Utah and UK on employee relations, benefits and PTO administration, performance management & special projects.
Education and Training
- ,
Status -
  • Certified Mediator Los Angeles District Attorneys Office - 2010

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