To acquire a management position that contributes to the outstanding success of the business and utilizes my skills to benefit mutual growth and success. Experience reflects a consistent record of success for anticipating problems and finding creative solutions while
exhibiting superior judgment and realistic understanding of issues. Self-motivated and has high standards for accuracy. Strong interpersonal and time management skills with dedication to quality of work. Skilled in performing within dynamically changing environments requiring focused decision-making. Dedication to quality and executing corporate mission.
01/2013 to Current
Compliance ManagerAT&T Digital Life, Inc － Atlanta, GA
Supports operations by performing research and obtaining any required state or municipal level licensing for working in a security and monitoring company.
Act as liaison between organization and jurisdictions to comply with all applicable regulations, standards and licensing procedures.
Maintains all employee and corporate licenses to ensure compliance is upheld per state and jurisdiction laws.
Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
Assess product, compliance, or operational risks and develop risk management strategies.
Identify compliance issues that require follow-up or investigation.
Disseminate written policies and procedures related to compliance activities.
Facilitates onboarding new employees and identifies new methods and procedures to improve daily workflow.
01/2012 to 01/2013
Account ManagerCityGrid Media － Atlanta, GA
Analyze client websites and business situations quickly and accurately drawing on CityGrid Media's PFP platform and other sources.
Oversees a wide range of projects, including organic optimization, paid search marketing, reputation management, and link-building.
Consistently meets and exceeds aggressive sales goals while demonstrating focused sales efforts and understanding the internet advertising environment.
Probe client ROI goals and data, media buying cycles, marketing philosophy and target demographics.
Develop insightful, thorough recommendations to improve technical, design, content, on-page and off-page optimization elements.
01/2009 to 01/2012
Internet Retention SpecialistAT&T － Tucker, GA
Completed AT&T University Aspiring Manager Program and acted as relieving manager for 12-person department during mangers leave of absence.
Promoted to the Internet Retention Team from Cyber Sales Representative within first year to win back clients while using selling expertise to cross-sell or up-sell each account.
Stand-out contributor on one of five 12-person teams of CSR within 9-state region, dedicated to advancing ongoing corporate projects and expanding AT&T's revenue.
Achieved over 100% to quota throughout my selling career while saving over $750,000 of annual revenue within one quarter.
Demonstrated persuasion selling skills with strong knowledge of company's products/services and knowledge of competitor's products/services.
01/2007 to 01/2009
Custom Home Sales ProfessionalADT SECURITY SERVICES, INC － Atlanta, GA
Designed, configured and sold sophisticated electronic/wireless security systems and video surveillance
for the custom homes and corporate markets.
properties $450, 000 and above).
Recognized with exceptional individual performance evaluations with focus on achievement of on time arrival, knowledge, effort, proficiency and utilization.
Consistently exceeded sales quota utilizing self-generated leads and led department in revenue generation.
Developed sales territory and cultivated enduring client relationships within a highly competitive environment.
01/2005 to 01/2007
Admission AdvisorCORINTHIAN SCHOOLS, INC － Jonesboro, GA
Acquired new enrollments for all diploma/degree programs in healthcare fields quarterly.
Boosted enrollment by 18% in 2005 through innovative marketing strategies.
Surpassed semester quota by 38% with contacts and new business utilizing sound business acumen.
Led efforts to identify and close new revenue opportunities, which encompassed coordinating information sessions, web-seminars, and education fairs.
Handled financial management activities associated with budgets, expense reports, forecasting, P&L, and project closings.
01/1996 to 01/2005
Sales ExecutiveSTARWOOD HOTELS AND RESORTS － Atlanta, GA
Created and maintained a cohesive and productive work environment, ensuring timeliness and efficiency of a 7-person sales department.
Coordinated master calendar of personal and professional engagements, acted as liaison between upper management, clients and booking agents for national appearances.
Refined client relationships to achieve goals and objectives.
Contacted owners and C-level personnel for demo presentations of the site as well as strategized the need for filling open positions within the organization.
Education and Training
A.S: BusinessColumbia Southern University － Orange Beach, AlabamaBusiness
B.S: Human Resource ManagementHuman Resource Management