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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Executive Summary
SALES CONSULTANT * CUSTOMER SERVICE * OFFICE MANAGER * COMPLIANCE/LEAD OFFICER Proactive sales professional with over twelve years proven ability of both inside and outside sales industry. Eager and willing to relocate to Arizona. Qualified in preowned vehicle sales and Chrysler Dodge Jeep new vehicle certified. Able to multitask in a constant changing environment while maintaining impeccable time management capabilities. Administrated sound decision making skills in order to orchestrate smooth and safe work procedures.
Core Qualifications
  • Skilled negotiator
  • Staff training
  • Compensation/benefits administration
  • Policy/program development
  • Cross-functional team management
  • Complex problem solving
  • Computer-savvy
  • Inventory control
Professional Experience
09/2016 to Current
Compliance/Lead Officer The Body Shop , ,
  • Planned and implemented an internal auditing program for administrative and maintenance procedures
  • Worked with other team members to update policies and procedures
  • Worked with management, as well as the safety inspector to ensure a program was in place to identify and correct major risk areas
  • Instituted an audit program for maintenance for compliance with all OSHA rules and regulations
  • Developed a webinar for Administrative and Maintenance policies and procedures
  • Trained all applicable associates on policies and procedures currently in place
  • Prior to training, internal audit scores ranged from 45%-65%. After training, scores increased to 80%-95%
  • Provided suggestions on the procedures and systems being reviewed, reported on the recommendations and findings
  • Cross trained with other team members and will begin training associates in those areas
  • Participated in all due diligence activities.Develop compliance aides and implemented compliance strategies
  • Planned and executed compliance monitoring reviews and set up management reporting
  • Researched, examined, and tracked developments in state and federal regulations 
  • Developed compliance aides and implemented compliance strategies
04/2007 to 11/2008
Sales Consultant The Body Shop , ,
  • Generated daily, weekly and monthly reports for management
  • Skilled at listening to clients needs, wants, and developed effective solutions
  • Designed customize proposals and deliver presentations
  • Successfully obtained business to business quota
  • Verizon Wireless Store Data Champion
  • Responsible for Opening and Closing Store
01/1999 to
Sales Consultant Sam Leman Dodge City , ,
  • 5 Star Silver Certification by Daimler Chrysler
  • Wide breadth of car finance and warranty experience
  • Strong familiarity with business to business external sales
  • Superior facility with MS Office e-mail and Internet
  • Excellent presentation and closing skills
  • Outstanding ability to overcome problems and meet set goals
  • High customer relationship skills
  • Improved sales results through monthly business plan upgrades.Made vehicle recommendations tailored to individual customer needs and preferences
  • Met sales and customer service set goals on a regular basis
  • Developed strong rapport with clients and maintain excellent follow-up procedures
  • Creatively developed innovative ideas to drive sales
  • Successfully served as an intermediary between dealership and clients
  • Conducted negotiations assertively and effectively
  • 5 Star Silver Certification by Daimler Chrysler
  • Developed strong rapport with clients and maintain excellent follow-up procedures
  • Creatively developed innovative ideas to drive sales
  • Successfully served as an intermediary between dealership and clients Conducted negotiations assertively and effectively
04/1991 to 11/1998
Administrative/Personnel Assistant/Office Manager United States Marine Corps City, STATE,
  • Maintained Secret Government Clearance Budgeting a minimum $700k U.S.
  • Marine Corps Account Managed, counseled, and trained a minimum of 30 employees in one setting
  • Auditing field service record; verifying information contained in personnel management reports and verifying the accuracy of the information
  • Preparation and Maintenance of correspondence, messages, files, directives system and operated communication equipment Preparation of funded and un-funded travel orders/ endorsements and maintenance of special orders
  • Coordinated multiple audits of compensation, tax, data performance reviews and vacation leave benefits verifying the accuracy of the information
  • Preparation of fitness reports, leave authorizations, meal cards, military/dependent identification cards, government logs book, and identification tags
  • Administered intermediate / advance in the Microsoft Office
Education
Expected in 1994
High School Diploma: Business
Peoria High School - Peoria, IL
GPA:
Expected in
: Business Administration/Criminal Justice
Hillsborough Community College - Peoria, IL
GPA:
Skills
Administrative, Auditing, Human Resources, Budgeting, Management, Criminal Justice, Leadership, listening, Management Reporting, Microsoft Office Products, Negotiations, Presentations, Proposals, Quality Control, Research, Sales
Additional Information
  • Staff Sergeant & Sergeant Non Resident Program Navy and Marine Corps Achievement Medal Marine Corps Good Conduct Medal (w/1*) Meritorious Unit Commendation Medal (w/1*) Joint Meritorious Unit Award National Defense Service Medal Armed Forces Expeditionary Medal Humanitarian Service Medal Sea Service Deployment Ribbon (w/1*) Certificate of Commendation Rifle Expert Badge

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Resume Overview

School Attended

  • Peoria High School
  • Hillsborough Community College

Job Titles Held:

  • Compliance/Lead Officer
  • Sales Consultant
  • Sales Consultant
  • Administrative/Personnel Assistant/Office Manager

Degrees

  • High School Diploma

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