COMMUNITY PRESERVATION MANAGER AND LICENSE COLLECTOR
Talented executive and strategic planner possessing a solid understanding of planning development, fiscal responsibility, civic engagement, innovation and creativity while building strong relationships with stakeholders. Excels at building dynamic teams that achieve operational efficiency, continual process improvements and imagination for our customers. CORE STRENGTHS Economic and Community development Grant writer Exceptional negotiation skills Political Acumen Community leader Project manager Energetic public speaker and good communication Collaborative and creative problem solver skills Outgoing, friendly and great team player
National Incident Management System - IS-100, 200, 300, & 700
Intellectual Property Theft and Music Piracy
Identification of Counterfeit Optical Discs
PC 832 - Laws of Arrest
CITY OF ANAHEIMAnaheim, CACommunity Preservation Manager and License Collector12/2008 to Current
Manage over half of the Planning Department staffing operations in business tax and transient occupancy tax (TOT) collection, code enforcement, graffiti removal, animal control, abandoned shopping carts, anti-scavenging, regulatory permits and parking enforcement.
Spearheaded the Quality Rental Housing Program, Short Term Rental Program, and Water Quality Program.
Successfully control and monitor revenues and expenditures for over half (approx.
7.5 million) for the Planning Department, including multiple funds such as CDBG, Sanitation, Utilities and General Funds.
Directed public relations, media relations and crisis communications with PIO including drafting of press releases on high profile projects, programs and issues.
Created short and long-range action plans to address a wide variety of community needs such as taxi services, garage sales, substandard housing, graffiti and abandoned shopping carts.Negotiated contractual agreements for the city, including the Orange County Animal Care Services, Graffiti Removal, Taxi Franchises, and Shopping Cart Program.Presented on a number of agenda items and drafted staff reports at Planning Commission, Housing Commission, Community Development Advisory Committee, and City Council meetings.
Led the effort to automate and create a paperless system creating more transparency of documents and information available online.Streamlined the chain of command and internal structural roles, relationships and responsibilities.
Grew city revenues by effectively working with business and property owners to collect and reconcile over 120 million dollars in revenue for the City.
CITY OF ANAHEIMAnaheim, CACommunity Preservation Supervisor02/2004 to 12/2012
SupervisedDeveloped organizational change management strategies.Identified "bottlenecks" and implemented new and.
improved processes and policies.Led cross-functional teams to analyze and understand the operational impacts and.
opportunities of technology changes.Developed metrics used to determine inefficiencies and areas for.
improvement.Documented process flows and developed requirements for functional improvements and enhancements.
CITY OF ANAHEIMAnaheim, CAInterim Planning Director07/2012 to 08/2012
Oversaw the operations of the Planning Department while the Director was out on extended leave.
Presented on City Council agenda item regarding the City's Taxi Franchise.
Drafted report and briefed Council members and their assistants one-one-one meetings with the City Manager.
Had signature authority on all operational, budgetary and personnel matters.
Was commended for successfully executing the director duties on such short notice with professionalism and political acumen.
CITY OF ANAHEIMAnaheim, CAAdministrative Analyst05/2002 to 02/2004
Grant writing for city development projects.
Assisted in numerous capital projects such as the West Anaheim Youth Center, East Gym, Brookhurst Skate Park, Downtown Skate Park, and several neighborhood and public parks.
Implemented records retention for entire Community Services Department.
Assigned the Department Legislative and I.T.
liaison for the department.
Wrote staff reports and assisting with resolutions and ordinances.
Revised several department policies and procedures.
CITY OF ANAHEIMAnaheim, CARevenue & Licensing Supervisor08/1995 to 05/2002
Supervised, trained and oversaw the collection of business tax and transient occupancy taxes for the City.
analyzed, forecasted and monitored revenues.
Prepared division budget including statistical analysis and writing council.
Managed public records and records retention.
Assigned to the Tidemark Implementation Task Force for.
various departments including finance and planning.
CITY OF ARTESIAArtesia, CAAdmin Asst/Bus. Lic./Public Safety Officer/Recreation Aide09/1990 to 08/1995
Prepared and distributed city council agendas.
Record and transcribe minutes, prepared staff reports and maintained records retention for the city.
Managed business license operation including the development of a new sales tax and business tax system.
Reconciled sales tax and business tax and prepared statistical reports for the City Manager.
Audited businesses and assisted state and local agencies with enforcement.
Established electronic registration documents for all recreation classes offered by the city.
CAREER ACCOMPLISHMENTS Composed and awarded $2.5 million grant for the West Anaheim Youth Center for City of Anaheim Was awarded the 2014 Top 100 Women Making A Difference in their Community by Senator Lou Correa Participated in development of East Anaheim Gym, neighborhood parks and other Park Capital Projects Assisting with Avon/Dakota Community Development Project Creatively closed down over 140 illegal marijuana dispensaries Spearheaded the Anaheim Quality Rental Housing and Short Term Rental Programs Assisted with the establishment of the Anaheim Tourism Improvement District (ATID) Created and implemented the Civil Citation Program.
MASTER OF SCIENCE:ORGANIZATIONAL LEADERSHIP1 2003Chapman University, Orange, CAORGANIZATIONAL LEADERSHIP
Advanced coursework in Public Administration and Public Policy
BACHELOR OF SCIENCE:ORGANIZATIONAL MANAGEMENT1 1995Pacific Christian College, Fullerton, CAORGANIZATIONAL MANAGEMENT