Community Manager Resume Example Company Name

COMMUNITY MANAGER

Professional Summary

Dedicated and enthusiastic with ablity to motivate teams to perform at their best in providing excellent service and developing ongoing, profitable client relationships.

Skills

Strong Attention to Detail

Customer-focused

MS Office

Exceptional organization

Excellent time management skills

PeopleSoft expert

Account reconciliation

Customer Inquiries

Sales and Retention

Property Management

Work History

08/2006 to 03/2017

Community ManagerCompany Name – City, State

Maintained a 19,000 sq ft office building facilities
Ensured effective day to day operations of 85 offices and the clients we served.
Monitored account receivables and dealt with account delinquencies.
Managed invoice processing, purchase orders, credit memos and payment transactions.
Resolved client complaints and increased client retention rates by handling escalations in an empathetic manner.
Trained incoming staff on policies and procedures and cross-trained with other customer service and Community Managers to ensure a fluid working environment.
Assisted walk-in prospects looking for Executive Office Space.

Education

High School Diploma: Nathan B. Forrest - City, State

Attended: Brevard Community College - City, State

Accomplishments

Maintaining retention rates over 65% on a quarterly basis.

Awarded the Customer Service award in NE Florida Region

Resume Overview

School Attended

Nathan B. Forrest
Brevard Community College

Job Titles Held:

Community Manager

Degrees

High School Diploma :
Attended :

Community Manager Resume Example

Resume Score: 65%

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