Community Engagement Manager Resume Example

• Oversaw all aspects of Pets for Life (PFL) Las Vegas, including community outreach, spay/neuter services and transport, pet wellness care, community outreach events, data collection, program communication, relationships with partners and ensured the program operated according to the PFL model, approach and philosophy.
• Supervised, led and coordinated with other staff on program activities, such as spay/neuter and dog training, and on how to conduct strategic community outreach and engage the community for long term, sustainable impact of the program.
• Managed data collection, tracking and reporting of PFL work, outcomes and goals.
• Managed relationships with local donors and partners such as spay/neuter providers, veterinarians, animal shelters, animal control agencies and other agencies as needed.
• Managed program budgets, equipment and supply inventory.
• Ensured that The Animal Foundation remained in compliance with facility contractual agreements.
• Managed volunteer programs for PFL Las Vegas and worked with the volunteer staff.
• Continued to develop contacts and relationships within the Las Vegas community to further the PFL program, while building partnerships with local groups.
• Assisted with fundraising, community presentations and other educational opportunities.
• Served as a spokesperson for PFL Las Vegas and managed and coordinated media appearances for PFL with supervisor and with the public relations team.
• Ensured that PFL Las Vegas remained in compliance with local and state law, and The Animal Foundation and Humane Society of the United States policy.

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• Worked collaboratively with Lake Mead National Recreation Area (LMNRA)Volunteer program administration, event management and community outreach/ recruitment.
• Managed volunteers to accomplish a variety of duties that involved stewardship of the Mojave Desert ecosystem and/or engaged visitors to lend a hand while learning about LMNRA sensitive ecosystem.
• Administered existing established programs within Lake Mead's volunteer program. 
• Recruited and trained volunteers.
• Developed, improved, and implemented volunteer programs.
• Maintained effective communication with volunteers, co-workers, and business and community members.
• Managed statistical volunteer data.
• Planned and coordinated both short and long-term work projects.
• Created volunteer work schedules.
• Determined labor needs, materials, tools, and facility requirements.
• Conducted welcome and safety speeches.
• Scheduled and coordinated outreach and recruitment events at local businesses.
• Created relationships with community members

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• Developed, implemented, and managed the volunteer program.
• Recruited, trained, and maintained volunteers.
• Maintained and gained donor relationships.
• Coordinated events.
• Developed and implemented shelter programs.
• Performed humane education.
• Handled public relations inquiries.
• Managed customer service complaints

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• Assisted with the development of the 10 year ban on new uranium mining in the Grand Canyon.
• Assisted with the development of the Flagstaff Green Map.
• Assisted with the coordination of community events promoting ecosystem sustainability.
• Wrote press releases.

• Provided customer service to a diverse community.
• Patrolled assigned areas to ensure compliance with animal control regulations and responded to routine and emergency animal control calls.
• Assessed potential violations of animal control regulations, and took appropriate action, such as providing information, issuing warnings or citations.
• Testified in court.
• Participated in public education.
• Impounded dogs and cats, including those that have bitten humans, often under hazardous conditions; Removed wild animals.
• Investigated animal bites and informed the public of procedures relating to quarantine.
• Examined injured and ill animals to assess the need for additional treatment and provide basic first aid.
• Performed animal euthanasia as necessary and prepare specimens for rabies analysis.
• Completed forms and wrote investigative reports.
• Prepared manual and automated records and reports.
• Assisted Federal, State, City, and County law enforcement officers as requested.
• Performed operator-level vehicle maintenance.