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Community Assistant Resume Example

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COMMUNITY ASSISTANT
Professional Summary

Enthusiastic Sales and Customer Service professional with proven interpersonal skills and expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Committed to developing, building, and strengthening long-term relationships with clients. Proficient in Microsoft Office ( Word, Excel, PowerPoint, and Outlook). Willing to consider domestic relocation and able to travel up to 100%. US citizen with updated passport and valid driver's license.

Work History
Company Name - Community AssistantCity, State03/2018 - 10/2019
  • Marketed property to prospects through over 50+ Google Voice messages, emails, and phone calls throughout the day
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Performed background, reference and credit checks as part of screening process of prospective tenants
  • Monitored advertising effectiveness by gathering information about market competition in local area
  • Awarded 'Employee of the Month' and 'Employee of the Week' multiple times due to exceeding sales expectations and by following through on consistent follow-ups
  • Closed contract deals over the phone without the need of physical/visual product presentation
  • Received extra compensation rewards for having the highest customer ratings for giving tours
  • Responsible for editing pictures for the social media account and advertising by tabling at different locations
Company Name - WaitressCity, State05/2017 - 09/2017
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Bussed tables to make server areas clean and stocked during service hours to increase efficiency while serving tables
  • Applied interpersonal communication and critical thinking skills to resolve customer complaints and promote long-term loyalty
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
  • Sharp memory and multitasking skills to ensure accuracy and satisfaction during shifts
  • Filled in as dishwasher to wash own dishes for tables when the job needed done
  • Scooped ice cream, made milkshakes and sundaes for customers as well as serving tables
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies
Company Name - Warehouse WorkerCity, State05/2016 - 08/2016
  • Loaded, unloaded and moved material to and from storage and production areas
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time
  • Kept warehouse clean and organized to maximize team efficiency and productivity
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise
Volunteer
  • Violinist at Suzuki Music Columbus for 13 years
  • Performed in front of many diverse audiences within nursing home facilities, farmer's markets, The Ohio Statehouse, The Columbus Zoo & Aquarium, and the Ohio Convention Center which strengthened my confidence in presentation and memory skills
  • Attended an International Violin Tour in Ireland where I worked with Irish music groups to team together and perform in cathedrals and museums
  • Clubhouse Volunteer at Nationwide Children's Hospital for 3 years
  • Immersed within the hospital setting
  • Engaged in brain-stimulating activities with the siblings of those hospitalized
  • Provided encouragement and support while building relationships with the children
Skills
  • Lead prospecting
  • Scheduling understanding
  • Closing abilities
  • Verbal and written communication
  • Problem-solving strength
  • Account management
  • Customer Relations
  • Relationship building
Education
The Ohio State UniversityCityBachelor of Science: Health Sciences
  • Minored in Communication
  • Dean's List Spring 2020
  • Member of OSU Pre-Dental Club
  • Member of OSU Community Commitment Program
Madison Christian School CityHigh School Diploma
  • Member of National Honor Society
  • Member of JV and Varsity Tennis Team
  • Awarded Highest Honor Roll
  • Member of Eagle Leadership Program
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Resume Overview

School Attended

  • The Ohio State University
  • Madison Christian School

Job Titles Held:

  • Community Assistant
  • Waitress
  • Warehouse Worker

Degrees

  • Bachelor of Science : Health Sciences
    High School Diploma

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