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Communication Specialist Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Jessica
Claire
Professional Summary

Astute Communications Specialist with over 7+ years of marketing success driving digital and print communications from planning to execution. Creative developer of online and social media content and designer of printed branding materials.

A well oriented communications and development professional with three years working experience in administration, communications related research, production and execution of communication strategies, writing news stories for publication and broadcast tutoring.

Accomplishments
  • Forson, N. A. K et al, Ghanaian Attitudes Towards Free Senior High School Education, A Research Study Conducted by the Ministry of Information, Prior to the Implementation of the Free Senior High School Programme. (June-July, 2017).
  • Forson, N. A. K et al, Effectiveness of the National Health Insurance Scheme, An Appraisal Research Conducted by the Ministry of Information. (February-April, 2018).
  • Written a 100-page research thesis on “Telenovelas and the Social Life of University Students”.
  • Secretary of the Communication Studies Students Association (COMSSA) at the University of Education, Winneba.
Skills
  • Speechwriting and messaging
  • Strategy implementation
  • Advertising and marketing
  • Event Execution
  • Business correspondence
  • Associated Press style
  • Information gathering and analysis
  • PR strategy development
  • Strategic corporate guidance
  • Verbal and written communication
Work History
Visa - Food Processing Assistant
Austin, TX, 09/2019 - 04/2020
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Inspected deliveries for accuracy and safety.
  • Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
  • Monitored and controlled overhead and production costs with responsibility for profit and loss.
  • Disciplined and dedicated to meeting high-quality standards.
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Aspen Dental - Communication Specialist
Worcester, MA, 05/2017 - 05/2019
  • Established and maintained relationships with mainstream, tech and trade news organizations and reporters to support communications objectives.
  • Developed and managed relationships with key constituencies to develop knowledge of business priorities and accomplishments to strategically position and promote company excellence.
  • Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
  • Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
  • Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
  • Reviewed staff-written materials and edited for content and brevity.
RM Communications - Production and Customer Relations Lead
City, STATE, 01/2017 - 05/2017
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Maintained quality assurance and customer satisfaction objectives.
  • Planned, scheduled and delegated daily work to team of employees.
  • Streamlined operations realizing significant improvements in production flow.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
Renaizance Oil - Executive Assistant
City, STATE, 05/2016 - 01/2017
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Organized and coordinated conferences and monthly meetings.
Accra Grammar School - English Language Tutor
City, STATE, 09/2013 - 07/2014
  • Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
  • Identified students struggling with material and made arrangements to meet one-on-one during study hall or other time periods to provide additional instruction in one-on-one environment.
  • Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
  • Monitored comprehension of material among students and created re-teaching strategies to cover gaps in learning indicated by test scores and quizzes.
Education
Ohio University Athens, OH Expected in 12/2021 Master of Arts : International Development Studies - GPA :
University of Education Winneba, Ghana, Expected in 06/2016 Master of Philosophy : Communication And Media Studies - GPA :
University of Education Winneba, Ghana, Expected in 07/2013 Bachelor of Arts : English Education - GPA :

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Resume Overview

School Attended
  • Ohio University
  • University of Education
  • University of Education
Job Titles Held:
  • Food Processing Assistant
  • Communication Specialist
  • Production and Customer Relations Lead
  • Executive Assistant
  • English Language Tutor
Degrees
  • Master of Arts
  • Master of Philosophy
  • Bachelor of Arts

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