Talented in Customer Service, skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.
Upbeat and flexible with twelve years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.
Career manager who is highly energetic, outgoing and detail-oriented. Handling multiple responsibilities simultaneously while providing exceptional customer service.
Began career in used truck sales. Responded to phone calls and emails for customers looking for quality used trucks.
Transitioned to new truck sales where I have a defined territory in Georgia. I spend some days in the office completing quotes and specifications for customers. Other days are spent calling on customers where I provide literature and industry trend updates.
Location General Manager, Sales Manager, Sales Consultant, 11/2001 - 04/2014 CarMax-The Auto Superstore – City, STATE,
As Location General Manager, I led the store Senior Managers, as well as motivate and develop Associates and teams. Consistently demonstrated an exceptionally strong passion for providing superior customer service.
As Sales Manager, coach and train Sales Consultants to achieve goals as well as to ensure profitability through correct use of store systems and processes. Key responsibilities include fostering exceptional customer service, developing Sales Consultants, and participating in recruiting and hiring to fuel company growth.
As sales consultant, greeted customers, informing them of services, and creating a match between their needs and vehicle inventory. This includes following up and creating an outstanding buying experience for every customer.
Branch Manager, 08/1991 - 10/2001 Southern Pipe And Supply Co, Inc. – City, STATE,
Responsibilities included, ensuring company
processes were followed my all associates, interview/hiring process, showroom
and counter sales, job quotes, oversee annual physical inventory and inventory
management.
Education
High School Diploma: College Prep, Expected in 1987 - Henry County High - Mcdonough, GA GPA:
did not finish: Business Administration, Expected in 9999 - Clayton State University - Morrow , GA GPA:
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School Attended
Henry County High
Clayton State University
Job Titles Held:
Commercial Truck Sales
Location General Manager, Sales Manager, Sales Consultant
