commercial truck driver customer service representative resume example with 11+ years of experience
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Knowledgeable and dedicated customer service professional with extensive experience in [Customer Service ] industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Motivated Customer Service Representative with over 20 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English,Nepalese, and Hindi.
- Supervised team of 20 or more staff members.
- Collaborated with team of at least 4 people in the development of developing a social studies.
- Collaborated with team of at least 2 people in the development of speach.
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- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
- Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained receipts or signatures for delivered goods and collected payment for services when required
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained sufficient number of units market-ready for lease.
University of Maryland Global Campus - Online,
Anne Arundel Community College - Arnold, MD
- Honoree of [excellent academic performance]
- Dean's List [2021]
- Research Project: [Power point presentation], [Scored highest in the class]
Tribhuvan University - Kathmandu, Nepal ,
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of at least 3 staff members.
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Resume Overview
School Attended
- University of Maryland Global Campus
- Anne Arundel Community College
- Tribhuvan University
Job Titles Held:
- Commercial Truck Driver/Customer Service Representative
- Commercial Truck Driver
- Transportation Driver
- Property Manager
Degrees
- Bachelor of Arts
- Associate of Applied Science
- Associate of Arts
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