LiveCareer-Resume

commercial tracking analyst resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

In every profession I have worked in I have brought value to the company. For example: I like to help my team grow stronger by teaching what I learn and leading by example. I'm organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to meet team goals. I have a constant urge to learn that even in my free time I take data analytics classes. I have also worked my way up at every profession I've been in by trying to be the best I can be everyday and I'm very proud to say that.

Skills
  • Great customer service
  • Self-motivated
  • Goal oriented
  • Flexible and adaptable
  • Team player
  • Multitasking abilities
  • Organized
  • Problem-solver
  • Good written communication
  • Experience in Microsoft, Excel, Microsoft Word, Resware, MasterMind, Salesforce, Focus and ImageRight
  • Information Verification
  • Data Analysis
  • Data entry
Education
Little Elm High School Little Elm, Texas Expected in High School Diploma : - GPA :
Coursera Online, Expected in 12/2023 No Degree : Data Analytics - GPA :
Work History
Natural Pawz - Commercial Tracking Analyst
Bedford, MA, 03/2023 - Current
  • Responsible for analyzing commercial insurance polices and keying the data for multiple lenders
  • Notating an account if there is any insufficiencies, documents we do not track/key, or if a borrower is verified to be inquiring on the loan
  • Insuring multiple perils are of sufficient coverage amounts to prevent force placed insurance on the borrower
  • Protecting the lenders interest by verifying the Mortgagee clauses are on the insurance policies
  • Taking inbound and outbound calls from lenders, borrowers and agents
  • Ability to clear up any questions the borrower may have regarding their insurance policy and letters they may have received
  • Working in programs such as Focus, ImageRight, Excel spreadsheet, Teams and Outlook
  • Contacting insurance agencies to confirm a policy is current or if their is any lapse in coverage
  • Staying up to date in all of the lenders polices and procedures to insure the document is 100% sufficient at the time it is being processed



ADT Security - Escrow Processor / Quality Control Inspector
City, STATE, 09/2021 - 11/2022
  • Verified HUDs for the entire Escrow Closing team over 6 states
  • Experienced in Resware and Hydra/Salesforce
  • Retrieved, generated, and verified legal documents for correct acknowledgments, legal, and lien information
  • Assisted customers and clients with closing- related questions
  • Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, and bankruptcies
  • Managed complex problem-solving for upper management to complete projects on time and within budget
  • Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
Selene Title - Store Manager
City, STATE, 02/2018 - 09/2021
  • Reviewed and monitored scheduling, purchases, and other expenses to maintain quarterly budget
  • Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Developed 2 new store locations from the ground up by hiring and training an efficient team
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
  • Organized backroom to facilitate effective ordering and stock rotation
  • Maintained proper product levels and inventory controls for merchandise
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Minimized shrinkage through excellent customer service and adherence to standard practices
  • Managed weekly payroll submissions for employees
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns.

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Resume Overview

School Attended

  • Little Elm High School
  • Coursera

Job Titles Held:

  • Commercial Tracking Analyst
  • Escrow Processor / Quality Control Inspector
  • Store Manager

Degrees

  • High School Diploma
  • No Degree

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