Commercial Property Operations Manager Resume Example
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COMMERCIAL PROPERTY OPERATIONS MANAGER
Summary
C.P.O.M. with a talent for management and sales. Strong knowledge of Residential/Commercial construction,Social networking, and Video. Communicative and team-oriented with proficiency in POS, Quickbook, and CAD programs. Proven history of fostering all jobs to meet team, individual and management objectives. Work well in stressful situations to keep all projects on time.
Skills
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Experience
Sorrel River Ranch | Moab , UTCommercial Property Operations Manager 10/2002 - Current
Oversee all aspects of keeping the property running.
- Manage overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Inspect grounds, facilities, and equipment to determine repair and maintenance needs.
- Meet with committees to discuss and resolve legal and environmental issues.
- Inspect properties regularly to identify deficiencies and schedule repairs.
- Verify property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
- Negotiate with outside contractors to obtain reasonable fees for Garbage pick up and all construction work.
- Developed and implemented a strategic plan for property management
- Remain aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinate all improvements in compliance with all agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
- Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
- Reviewed and interpreted vendor contracts to effectively enforce all requirements.
- Oversee daily operations, maintenance, and administration of various units
- Manage day-to-day operations for 110-unit 1 & 2-bed room apartments with 130 occupants.
- Answere calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
Finger Lakes Premier Properties | Keuka Park , NYConstruction Property Manager03/1999 - 10/2002
- Maintained a safe work environment with zero accidents or lost workdays.
- Interfaced with laborers, clients and city council to complete projects on-time and under budget.
- Inspected sites before and after construction projects.
- Obtained notices of completion and compliance certifications from construction administration consultants.
- Saved money by overseeing cost-effective material sourcing and effective work orders.
- Maintained daily communication with vendors to drive forward theprogress of the project.
- Increased process improvement initiatives and troubleshoot problems for corrective action to boost functionality and workflow.
- Complied with operational standards and OSHA regulations.
- Followed strict timeline's and guidelines for the installation of all appliances, windows, doors & Trim and all punch out of Commerical and residential properties.
- Liaised with company safety representatives to promote awareness and understanding of safety protocols.
- Improved operations by working with team members and customers to find workable solutions.
- Punched out all jobs to ensure they finished on time as contracted.
Debary Paint And Cabinets | City , STATERetail Store Manager02/1991 - 03/1999
- Planned and executed in-store promotional events to increase customer engagement and sales revenues.
- Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Opened and closed store 6 times per week by balancing cash drawers, preparing daily deposits and Preparing all equipment.
- Recognized for exceptional shift performance.
- Managed daily operations including purchasing, inventory control, merchandising and product distribution.
- Negotiated and worked with local vendors to keep costs low and build community relations.
- Oversaw sales and marketing operations while developing strategic partnerships.
- Used Point of Sale register system to complete transactions.
BGP Inc. | City , STATEOwner08/1983 - 08/1998
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Led startup and opening of Commercial Painting & Carpentry business and provided business development, creation of operational procedures and workflow planning.
- Enhanced operational performance by developing effective business development strategies, systems, and procedures.
- Directed hiring and training of new department managers to drive organizational improvements.
- Oversaw all aspects of project execution, including the progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Assessed, optimized and elevated operations to target current and expected demands.
- Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
- Secured long-term accounts, managing sales presentations to promote product and brand benefits.
- Monitored individual team member performance results and engaged in timely coaching sessions.
- Hosted fundraising events for various charities to boost brand awareness and community engagement.
- Quickly determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
- Supervised performance of 10 - 25 workers, with goals of improving productivity, efficiency and cost savings.
- Conducted site pre-inspections and coordinated post-construction audits.
- Honed sales pitches and presentations to create a committed base of clientele.
- Presented products at events and tradeshows to increase brand awareness.
- Participated in networking events to establish and cement community ties, B2B relationships, and industry connections.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Education and Training
Deland High School | City, StateHigh School Diploma05/1982
Accomplishments
- Currently maintaining a 13.5-acre facility. with 97 housing units 1 and 2 B.R., 2 Laundrymats, Cafeteria seats 120, Library, Doctors office, 2 workout areas, and a church.
- Remolded Blue Spring State Park Cafeteria.
- Finished on time 8 Texas Roadhouse Restaurants.
- Maintained oncology centers in Orange City and Sanford Fl.
- Founder of 4 Youth Football leagues in Volusia County.
- Site Manager on commercial construction sites
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Resume Overview
School Attended
- Deland High School
Job Titles Held:
- Commercial Property Operations Manager
- Construction Property Manager
- Retail Store Manager
- Owner
Degrees
- High School Diploma
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