Commercial Parts Manager Resume Example
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COMMERCIAL PARTS MANAGER
Summary
Determined, Team Player, with strong interpersonal skills, and extensive retail and sales experience.
Motivated Parts Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.
Driven Parts Manager skilled in providing creative solutions to customer complaints. Trains retail associates on sales techniques and crisis management.
Reliable Department Manager with 9 years in retail/wholesale sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
Highlights
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Experience
December 2012
to
Current
Matheny MotorsWoodbridge , VACommercial Parts Manager
Train retail oriented employees to correctly service garages, and properly source hard to find parts.
Delegate driver delivery routes, and order of parts runs in accordance to urgency, and efficiency.
Oversee labor claim reimbursements of warrantied parts.
Maintain Customer Relationships, and profitability, by keeping customer service legendary, and margins high.
Increased Commercial sales over 40% since taking position.
Maintain a 50% margin, and a 3% price match override to control bottom line.
Accompanied for over 35% of total store sales in 2015.
12-Time Elite Team Member President award (130%+ of sales target in given sales period)
August 2007
to
December 2012
Wegmans Food MarketsHornell , NYAssistant Manager
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Took over a failing store, as a team with fellow Store Manager, and took store from bottom of district, to middle of pack. Regularly met bonus, and increased profitability.
Education
2009
Ephrata Senior High SchoolCity, State, U.S.High School Diploma: General Education
3.0 GPA
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Resume Overview
School Attended
- Ephrata Senior High School
Job Titles Held:
- Commercial Parts Manager
- Assistant Manager
Degrees
- High School Diploma : General Education
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