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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Motivated customer service specialist with over 5 years retail experience in a fast-paced, team-based environment. Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers.


Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.

Looking for contracts that would be good for the benefit of the company.

Negotiate with other companies to the price and deals that I am looking for.

correspondences with big world-wide companies.

 

Skills
  • Cash handling and management
  • Positive and friendly
  • Retail merchandising experience
  • Detail-oriented
  • Exceptional time management skills
  • Excellent work ethic 

  • Strong conflict resolution skills
  • Excellent in making speeches and conversations as a Spokesman
  • Good negotiator
  • Strong photographic memory
  • Very eager to learn
  • observational learner 
  • Dual language ( English & Arabic )
Work History
Commercial Manager, 2012 to Current
Beacon Roofing Supply, Inc.Reno, NV,
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Coordinated between billing department and customers to resolve problems.
  • Responded to all customer inquiries thoroughly and professionally.
  • Placed special merchandise orders for customers.
  • Worked night and weekend shifts during holiday season,
  • Answered customer questions about product availability and shipment times.

Director, 01/2015 to 10/2016
Aon CorporationIndianapolis, IN,

Making catering deals.

Making new deals.

Selling the new products.

GM, 11/2016 to Current
Wendy'sLambertville, MI,
  • Coordinated between billing department and customers to resolve problems.
  • Processed cash and credit payments rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and shipment times.

Education
High School Diploma: , Expected in 2014
Alkhodh High School - Muscat, Oman
GPA:
  • Member of Students Union Club
  • One of the first Ten students Academic Achievement Award
  • Coursework in Business, Communications and Organizational Psychology

Current Academic Transfer student: , Expected in Current
Southeast Community College - Lincoln, Ne
GPA:
  • Coursework includes: Speech and Communication, Sociology and Psychology
Accomplishments
  • Promoted to Commercial Manager after only 6 months of employment.
  • Second place on the the state of Muscat in a Robot building competition.
  • The highest English language grade on the state 
  • one of the participants in Oman's Astronomical Forum
  • Honor roll throughout high school years
Certifications
  • Team Player
  • Strong Communication Skills
  • Active Listening Skills
  • Time Management
  • Highest Level Of Integrity

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Resume Overview

School Attended

  • Alkhodh High School
  • Southeast Community College

Job Titles Held:

  • Commercial Manager
  • Director
  • GM

Degrees

  • High School Diploma
  • Current Academic Transfer student

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