commercial cleaning resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Knowledgeable and professional Elementary School Secretary/Receptionist skilled in administrative support and staff/customer service. Bringing years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Self-directed Program Support Assistant in Food and Nutrition Services commended as productive and organized individual in School programs arena. Excellent project management acumen with logical approach to work. Gifted in identifying problems and developing practical solutions. Skilled communicator with strong Administrative Support in organizing, planning and managing daily capabilities.
Responsible Program Support Assistant prepared to take next step with new Office team. Skilled in driving smooth office procedures and maintaining strong client and supplier relationships. Detail-oriented and staff/customer-focused.
Hardworking Passionate about business success and talented at supporting company staff, office personnel and customer needs.
Skills
Excellent communication skills
Educational support
Emotionally supportive
Exceptional organizational skills
Organization and efficiency
Reliable and trustworthy
Childcare Techniques
Child development expert
Organization and efficiency
Sorting delivering picking up sending mail
Mail management
Punctual
People-oriented
Active Listener
Approachable
Friendly, positive attitude
Sensitive material handling
Calendar management
Memo preparation
Issue response and resolution
Meeting participation
Behavior management techniques
Basic clerical knowledge
Meticulous and organized
Transporting files
Meeting planning
Editing and proofreading
Reliable and trustworthy
Conflict resolution
Time management
Strong Work Ethic
Multitasking and Prioritization
Positive Team Player
Safety Standards and Protocols
Conscientious and Detail-Oriented
Maintaining Building Security
Productivity and Time Management
Work History
Commercial Cleaning, 01/2008 to 03/2018 NAC – City, STATE,
Managed and Cleaned Banks
Managed and Cleaned Private Airline 3 Buildings Main, Pet Building, and Hangar
Maintained clean, neat and professional entrances
Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
Emptied wastebaskets to transport trash and waste to disposal area.
Disposed of trash and recyclables each day to avoid waste buildup.
Handled equipment, chemicals and materials properly and with caution.
Cleaned building floors by sweeping, mopping and scrubbing floors.
Delivered quality customer service to address urgent needs and cleaning requests.
Kept building entryway glass clean and polished for professional presentation.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Improved building cleanliness with continuous sanitizing of high-touch areas.
Adhered to company policies for appearance, thoroughness and facility security.
Secretary to the Assistant Principal, 03/2013 to 08/2016 Baltimore City Public School System – City, STATE,
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Handled confidential information regarding students carefully and with discretion.
Communicated with parents, teachers and members of public with patient demeanor.
Resolved issues with parents using active listening skills to de-escalate difficult situations.
Answered phone calls by 2nd ring and asked appropriate questions to determine which department or staff member could be of service.
Typed and proofread correspondence, distributed and filed official forms and scheduled appointments.
Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Kept office equipment functional and supplies well-stocked to promote efficient
Handled incoming calls and directed callers to appropriate department or employee.
Supported office operations, managed client correspondence, tracked records and handled internal communications.
Worked professionally to handle client, vendor and public guest requirements.
Sorted incoming mail and disseminated correspondence to applicable departments.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Answered daily phone calls and transferred calls to appropriate employee.
Attended meetings and took meticulous notes to disseminate to participants.
Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
Elevated customer satisfaction ratings by resolving issues for speedy resolution.
Supervised set up of conference rooms for corporate meetings and other events.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of 50 employees.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Directed customer communication to appropriate department personnel.
Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Spearheaded special projects and efficiently carried out effective problem-solving.
Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
Coordinated catering services for various functions, and department meetings.
Drove customer feedback to deliver information to management for corrective actions.
Promoted collaborative teamwork and loyalty among school staff by modeling empathy and compassion.
Answered phone calls by 2nd ring and asked appropriate questions to determine which department or staff member could be of service.
Fruit and Vegetable Program, 09/2011 to 06/2013 Baltimore City Public School System – City, STATE,
Supported community outreach initiatives by partnering with local organizations.
Cultivated positive relationships with parents and staff to facilitate school operations and student success.
Generated reports detailing project information and predictions.
Motivated employees to share ideas and feedback.
Formed and sustained strategic relationships with clients.
Directed all day-to-day operations of school facility to provide safe and enjoyable guest experience.
Scheduled staff or speakers and coordinated facilities to plan logistics for program lectures.
Submitted grant applications to secure funding for distance learning programs.
Collaborated with various departments to support and establish programs, lessons and student success.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education
GED: , Expected in 08/2017 to Benjamin Franklin High School - Baltimore, MD GPA:
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