Program Oversight / Project Management / Communication Systems
Training & Development / Human Resources / Regulatory Compliance
Seasoned manager leveraging multi-decade career success maximizing organizational performance in roles with U.S. military. Proven ability to manage tactical operations and cross-functional teams across multiple locations in dynamic conditions and high-stakes environments. Respected, highly effective trainer, relationship manager, and subject matter expert. Exceptional technical prowess, as demonstrated by background ensuring operability of global telecommunication networks and degrees in computer science and management and leadership.
Short & Long-Term Strategic Planning
Large-Scale Budget Administration
Business Communications | Marketing
Quality Control | Risk Management
Process Improvement | Cost Control
System Infrastructures | Technology Initiatives
Performance Tracking | Financial Reporting
Organization Restructuring | Change Management
Recruitment | Retention | Resource Allocation
Talent Development | Mentorship & Coaching
U.S. ArmyJanuary 2011 to January 2015Command Sergeant Major Senior Program Manager Fort Gordon, GA
Promoted through multiple positions of increased scope and visibility to hold senior-level role with responsibility for directing training, development, and deployment of teams up to 2.7K strong for program supporting national security initiatives on global scale.
Devised and implemented strategies for building, directing, and motivating cross-functional teams to meet both immediate and long-term operational needs.
Maximized team readiness by engaging plans for skill development, leadership enhancement, and team building.
Determined budgetary requirements; controlled $8M allotted for equipment, contracts, training, and facilities.
Managed utilization of $486M in equipment and assets.
Influenced mobilization plans.
Acted as trusted advisor to top leadership, serving as subject matter expert in operations training plans and delivering regular updates on team readiness.
Provided direct leadership and mentorship to 11-person team of senior managers.
Reviewed performance outcomes and navigated pathways for improving both individual and team results.
Selected Contributions: Led team to achieve position as one of only three teams organization-wide with record of consistently exceeding performance standards and securing scores above 95% in monthly evaluations.
Recognized for promoting sound management principles and continually acting on opportunities to improve organizational practices; introduced tracking system to enhance professional development monitoring in system utilized by 90% of team.
Stepped up to meet challenges of administering Sexual Harassment, Equal Opportunity, and Retention programs vital to recruiting and maintaining top talent.
Displayed "unmatched" talent in team development, mentoring team members to win several "Soldier of the Year" and other honors.
Awarded Legion of Merit award in recognition of consistently outstanding performance and commitment to upholding highest standards of U.S.
U.S. Army - COB Speicher, Iraq Interim Combat DeploymentJanuary 2007 to January 2009First Sergeant
Managed Base Defense Operations for a Forward Operating Base consisting of over 28K Soldiers, Contractors, Multinational Partners, and Local Nationals.
Charged with ensuring security, offensive and defensive base posture, and services for the largest forward operating base in northern Iraq.
Ensured effectiveness of all internal base security systems and personnel.
Routinely patrolled dedicated battlespace for an area up to 15 kilometers outside hardened positions including two local villages.
Selected Contributions: Chosen to serve as an Infantry First Sergeant for the 25th Infantry Division Headquarters based on past combat arms experience, diversity of assignments, and familiarity with the unique mission set.
Successfully planned and executed over 100 combat patrols.
Routinely operated with organic combat assets spanning all War Fighting Functions.
Developed and executed Joint and Multinational partner operations plans.
Integrated 60 Local National Iraqi Soldiers into daily combat operations with tremendous success.
Successfully trained over 120 Ugandan Soldiers to integrate with US forces including tactics, rules of engagement, mounted and dismounted patrols, and heavy weapons systems.
Selected to receive second Award of the Bronze Star Medal for combat operations during Operation Iraqi Freedom.
U.S. ArmyJanuary 2005 to January 2010Sergeant Major/First Sergeant Senior Program Manager Honolulu, Hawaii
Directly responsible for ensuring top performance of teams of up to 3.7K while managing global communication networks vital to fulfillment of national objectives.
Charged with enacting outcome-focused strategies for optimizing readiness, operability, and performance of ~$600M communication networks in assignments across multiple international locations.
Effectively managed, allocated, and controlled teams responsible for system engineering, installation, operation, maintenance, and security.
Liaised with network of project managers and contracted vendors to perform scheduled electronic maintenance and coordinate response to network issues.
Provided top-tier troubleshooting to assist in fault isolation.
Ensured proper training and credentialing of teams.
Counseled and coached team leaders and members.
Kept senior management abreast of program operations, including budget issues and retention items, during weekly briefings.
Selected Contributions: Excelled in role as senior manager of Information Assurance Department, navigating challenges of servicing twelve help desks supporting network of 28K customers; ensured integration of correct enterprise software, implementation of all security measures, and compliance with applicable regulations.
Successfully planned and executed more than 100 separate communication projects across 56 sites.
Maintained impressive 99.1% network reliability rate, a department record.
Championed plans for early retrograde of nearly half of all signal assets, effectively reducing non-available time by upwards of 117 days.
Turned around unsatisfactory program readiness rate of 65% to achieve notable 96% readiness within just five months.
Selected to receive Meritorious Service Award for fourth time in 2008 in recognition of proven performance at elevated levels of responsibility; consistently rated among top 2% of all senior leaders.
U.S. ArmyJanuary 2001 to January 2004Sergeant Major/First Sergeant Senior Program Manager Darmstadt, Germany
Managed multiple U.S.
government networks, with focus on technical performance and reliable service delivery of transmission media infrastructures.
Optimized network functionality across equipment installation, information assurance, and security.
Supervised training, development, and coaching to team of 165.
Handled human resources functions across assignment allocation, evaluations, and promotions.
Accounted for automation equipment, training devices, vehicles, and other assets valued at more than $31M.
Coordinated daily operations, making adjustments to meet changing organizational demands.
Monitored effectiveness of security safeguards and procedures.
Selected Contributions: Met all targets for system reliability and team member retention.
Selected to act as primary trainer for all wire system installers, building robust knowledge of antenna structures and cable systems.
Maximized opportunities to influence personal and professional growth for all team members.
Quickly established record of excellent performance in early roles with U.S.
Full list of positions and awards provided upon request.
Leadership Webster University2017Master of Management and
Excelsior CollegeBachelor of Science: Management and LeadershipAlbany, NYGPA: with honors, magna cum laudeManagement and Leadership with honors, magna cum laude
Hawaii Pacific UniversityAssociate's Degree: Computer ScienceHonolulu, HIGPA: with honors, magna cum laudeComputer Science with honors, magna cum laude
Professional Development: Advanced training in leadership, project management, account management, instruction, and telecommunications with U.S. Army
U.S. Army - COB Speicher, Iraq Interim Combat Deployment
Leadership Webster University
Hawaii Pacific University
Job Titles Held:
Command Sergeant Major Senior Program Manager
Sergeant Major/First Sergeant Senior Program Manager
Master of Management and Bachelor of Science : Management and Leadership Associate's Degree : Computer Science Professional Development: Advanced training in leadership, project management, account management, instruction, and telecommunications with U.S. Army
Create a job alert for [job role title] at [location].