comcast service center sales consultant resume example with 15+ years of experience
Talented Sales Consultant effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Keen to find a challenging position within a successful and dynamic organisation where I will be able to continue to develop my leardership and management skills
- Strong verbal and personal communication skills
- Organizational skills and customer service orientation
- Leadership/Retail management skills
- Inventory control
- Problem-solving/Reasoning/Creativity
- Technical and technological skills
- Multicultural sensitivity/ Awareness
Joondalup, WA, 02/2011 - Current
- Provide strong understanding and enthusiasm around technology, especially around Comcast products and services
- Sell with passion and engage new and existing customers in a high-quJessicaty experience which enables them to make informed purchase decisions.
- Maintain high energy and detailed sales product knowledge including competitive information.
- Provide superior customer service with all customer interactions.
- Exceed sales quotas in accountability based culture.
- Proactively retain existing customers from canceling service by using retention techniques.
- Evaluate customer's potential product needs and make appropriate recommendations.
- Work in a fast, high volume environment andĀ always maintain a positive āI can doā attitude.
City, STATE, 02/2010 - 2011
- Led a team and transitioned more than 50 stores to 7 eleven brand
- Planned product ranges and prepared sales and stock plans in conjunction with buyers, analysts, stores, suppliers and distributors.
- Maintained a comprehensive library of appropriate data.
- Produced layout plans for stores.
- Forecast profits and sales using computer programs, optimized the sales volume and profitability of designated product areas, planned budgets and presented sales forecasts and figures for new ranges, and controlled stock levels based on forecasts.
- Analyzed every aspect of the best and worst sellers
City, STATE, 10/2005 - 2010
- Store manager include management of the schedules and processes.
- Control and supervise financial transactions.
- Control the expenses, provide best customer service and train the employees.
- Supervise display merchandising and maintenance of the store.
- Receive award for the best customer services and expense control.
- Recognized as a top performer; Exceeds sales quotas 13 out of 14 periods
- INTERESTS: Sports, Internet, Reading, and Traveling
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Resume Overview
School Attended
- Lincoln Technical Institute
- Cadi Ayyad University
Job Titles Held:
- Comcast Service Center- Sales Consultant
- Store Manager/Conversion SpeciJessicast
- Store Manager
Degrees
- Associate of Applied Science
- Bachelor of Science
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