Collection Credit Analyst resume example with 17+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
Financial professional who is a self-starter and capable of effectively functioning with minimum supervision.
Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results.Computer proficient.
Negotiated a very difficult client party and came to terms for a full payment agreement to replace the initially determined loan project, keeping the company's financial interests in view.
Managed successfully payment from 105 delinquent accounts within the deadline given.
Prepared a complex review plan for stuck delinquent accounts and formulated easy installments payback programs
Charles River – Hamilton, MT,
• Accepts payment on certain accounts as appropriate and resolves most questions and problems, referring only the most complex to higher levels. Where appropriate performs research to identify misapplied payments and resolve basic and moderately complex issues.
• May retrieve and review billing system reports to identify delinquent accounts.
• Following standard operating procedures, contacts customers via phone or standard letter to bring accounts to a current status.
• Prepares and provides reports reflecting status of credit and collection activity in area of responsibility.
• Documents credit and collections activity for assigned accounts.
• Performs other duties as assigned or apparent.
Received monthly Invoices Review and maintain for Accuracy
Receive monthly mail and process customer request via mail.
Process carts for Residential customers.
Work hand an hand with Third Party collection agency on delinquent accounts.
Promote and advertise the company learning Portal for new and current employees.
Badger Meter Inc – Denver, CO,
- Determine content of material entering facility to properly bill the customer.
- Accept or reject waste load based on content; suggest alternatives based on special waste, type of Waste and/or local market training.
- Receive payment from customers; provide receipt to customers.
- Balance the daily receipts to ensure accurate record keeping and appropriate billing; deposit daily Receipts into the safe depository.
- Document the waste entering the facility, utilizing truck scales and computer systems; track total amount of waste entering the facility.
- Notify operations of special waste or other incoming special loads; direct or dispatch as necessary; process required paperwork and perform other required duties, as necessary to process special loads.
- Answer the telephone and provide general information to callers.
- Maintain the cleanliness of the work area.
- Perform other job-related duties, as assigned.
- Schedule outbound loads for shipping.
Kelly Services/Republic Services – City, STATE,
- Accept payments on certain accounts as appropriate and resolve most questions and problems, referring only the most complex to higher levels.
- Where appropriate perform research to identify misapplied payments.
- Resolve basic and moderately complex issues.
- Retrieve and review billing system reports to identify delinquent accounts.
- Perform other duties as assigned or apparent.
- Document credit and collections activity for assigned account.
OrderTakers.com – City, STATE,
- Advise customers regarding their account information for trail subscriptions for seventeen magazine.
- Receive an place orders via phone for body-central clothing company.
- Analyze an add medical information.
- Approve or disqualify human volunteers from medical Studies.
Mark One Holding Centurion Parkway – City, STATE,
- Assist customers with sub-prime auto loans
- Take payments on via Internet
- Assist with customer service inquires
- Locate an search for past due customers
- Negotiate past due payments in a call center environment.
Washington Mutual Bank – City, STATE,
- Assist customers with financial information to determine is borrows qualify for repayment plans.
- Update data information.
- Help customers with customer service inquires in a call center environment.
- Submit paper work for Government Hardship Loans for Freddie Mae & Fannie Mac
Florida State college at Jacksonville - Jacksonville, florida
Associate in Science in Business Administration with an concentration in Accounting
Inforpro Advocates
Multi Tasking.
Organization/Prioritizing.
Written and Verbal Communications.
Microsoft Office .
Call center.
Excel.
Excellent attention to detail and superb follow up skills.
Ability to work efficiently with time private information.
Knowledge of Fair Debt Collection Laws.
Resolved payment reconciliations and other AR accounting issues
Processed adjustments, refunds & monthly write offs
Skilled in calculating figures and amounts like commissions, discounts and percentages.
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Resume Overview
School Attended
- Florida State college at Jacksonville
Job Titles Held:
- Collection/credit analyst
- SCALE HOUSE OPERATOR
- Collection CREDIT ANALSTY
- Customer Service Representative
- Recovery /Collection Agent
- Collection/Loss Mitigation Rep
Degrees
- Associate of Science
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