Financial professional who is a self-starter and capable of effectively functioning with minimum supervision.
Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results.Computer proficient.
Negotiated a very difficult client party and came to terms for a full payment agreement to replace the initially determined loan project, keeping the company's financial interests in view.
Managed successfully payment from 105 delinquent accounts within the deadline given.
Prepared a complex review plan for stuck delinquent accounts and formulated easy installments payback programs
• Accepts payment on certain accounts as appropriate and resolves most questions and problems, referring only the most complex to higher levels. Where appropriate performs research to identify misapplied payments and resolve basic and moderately complex issues.
• May retrieve and review billing system reports to identify delinquent accounts.
• Following standard operating procedures, contacts customers via phone or standard letter to bring accounts to a current status.
• Prepares and provides reports reflecting status of credit and collection activity in area of responsibility.
• Documents credit and collections activity for assigned accounts.
• Performs other duties as assigned or apparent.
Received monthly Invoices Review and maintain for Accuracy
Receive monthly mail and process customer request via mail.
Process carts for Residential customers.
Work hand an hand with Third Party collection agency on delinquent accounts.
Promote and advertise the company learning Portal for new and current employees.
Associate in Science in Business Administration with an concentration in Accounting
Written and Verbal Communications.
Microsoft Office .
Excellent attention to detail and superb follow up skills.
Ability to work efficiently with time private information.
Knowledge of Fair Debt Collection Laws.
Resolved payment reconciliations and other AR accounting issues
Processed adjustments, refunds & monthly write offs
Skilled in calculating figures and amounts like commissions, discounts and percentages.
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