Collection Coordinator Resume Example

Worked contractually for Reddy Ice Corporation 

• Managed services and sales division of phone equipment systems for state government agencies and private businesses.
• Manage collections of a large portfolio (16K) of complex commercial accounts, resolving and reporting disputes and issues to collect a minimum of 85% of base of accounts.
• Usually exceed 100% of collection base, plus reduce over 60 days balances monthly.
• Strong analytical and Excel spreadsheet skills researching payments and disputes to resolve issues and collect outstanding accounts receivable,.
• D-1 (NIBS) for maintenance and equipment sales research and accounting, PeopleSoft for collection reporting, On-Demand for invoice copies, CRB for local service reporting and accounting, Oracle Database, Singleview for long distance accounting, Speedpay to take phone payments by ACH and credit card, web-based programs to research of payments.
• Oracle Database was used for gathering reporting information.
• Created the Methods and Procedures with Corporate staff.
• Trained coworkers in NIBS and PeopleSoft.

• Managed collections and credit of a large portfolio of commercial accounts, both domestic and international clients.
• Resolution of disputes, coordinating with sales, order processing and billing departments in order to collect projected cash and meet DSO.
• Prepared credit evaluation and business assessment of potential customers.
• Strong analytical and Excel spreadsheet skills.
• NIBS used for maintenance and equipment sales research and accounting.