Dear Hiring Manager, I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely, Desiree Samilpa To obtain a position of Administrative Assistant with your Company using a positive attitude, great attention to detail and accuracy, and a desire to succeed in a fast-paced environment to make a difference in the office administrative setting. Over 8 years of working in customer service HIPPA Certified Highly skilled in providing care services to patients & coordinating with physician for management of patient care Well versed in performing medical billing & coding procedures Computer: MS Word, E-Collect, Excel, Outlook, PowerPoint, Web browsers, E-Clinical Computer savvy CPR Training Ability to perform both Medical and Administrative work flow Strong interpersonal & organizational skills
04/2015 to 10/2015
Collection AgentCollins Asset Group － Austin, TX
Customer service skills, Call center setting, Proficient in using Excel, TCN, Dial Connect, Outlook E-Collect, Ensure follow up connection with.
consumers by mail and phone, Investigate consumers accounts & documents, Noting in detail of all collection action account into consumers accounts.
Obtaining Referral Authorizations, Highly skilled in coordinating medical schedule's, answering phones & preparing agenda's, Proven ability to handle personal patient information according to HIPPA regulations, In depth knowledge of medical billing & accounting, Profound ability to make complex administrative decisions pertaining to policies & regulations, Working knowledge of medical terminology in addition to knowledge of the workings of healthcare practices, confirm patient appointment, call insurance carriers to verify patient coverage, Extreme multitasking, checking in & out patients, Organize work load & manage priorities.
01/2012 to 04/2013
Collection AgentSecond Round － Austin, TX
Great communication skills, Excellent customer service knowledge, Working in a call center setting taking inbound & outbound calls, Skilled in.
collecting on past due customer accounts including resolution of discrepancies, Knowledge of Fair Debt Collection Laws, Able to exceed customer.