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Efficient and hardworking; with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality.
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Talented professional with exemplary skills in problem-solving and communication. Effective multi-tasker. Able to work exceptionally under pressure while remaining composed and confident.
Friendly, outgoing Barista with 1 years experience in locally owned independent coffee shops. Highly knowledgeable about coffee and tea. Equally comfortable serving food.
Attentive individual offering 2-3 years of experience as Counter Attendant. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Detail-oriented food service professional aiming to fulfill cashier role. Known for applying excellent communication skills and attention to detail to prepare food with efficiency. Aiming to make use of dynamic skill set which includes expertise in food and drug stores.
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- Increased sales through leading regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
- Developed knowledge of Ocean city coffees, including growing practices and flavor profiles.
- Maintained calm demeanor during high-volume periods and special events.
- Cross-sold coffees and smoothie items to customers, boosting store sales.
- Cleaned and sanitized work areas, utensils and equipment.
- Resolved customer disputes with tact and professionalism.
- Redesigned coffee menu for improved readability.
- Weighed, ground and packed coffee per customer orders.
- Monitored cafe for seating availability, safety and wellbeing of guests.
- Gave details on coffee blends and preparation descriptions to customers.
- Received and accurately processed customer payments.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Checked temperatures of freezers, refrigerators and heating equipment on a daily basis.
- Created hand-crafted beverages based upon customer preferences, resulting in a good increase in sales.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Brewed approximately 15 batches of coffee per day, keeping watchful eye on levels to avoid empty machines during peak shop hours.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Trained new employees in cashiering procedures, offering assistance in resolving customer complaints/ issues.
- Assisted coworkers with completing end-of-day counts and securing funds to prevent loss or theft.
- Welcomed customers, offering assistance to help find necessary store items.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Received payments for walgreens and issued receipts.
- Assisted customers with account updates, new service additions and promotional offers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Oversaw food product inventory, making recommendations to customers for food items and coworkers to streamline kitchen operations.
- Placed frequently used food such as hoagies and pizza in proper storage containers and placed perishable items in refrigerator.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Created approximately 60-70 orders for an 8 hour shift during busy periods.
Penncrest High School - Media, PA
University of Delaware - Newark, DE
Honors in high school, 9th to 12th grade
Volunteered for Lima united methodist church in 9th grade
Volunteered for Riddle hospital the summer of 10th grade
Played soccer, track, and wrestling in high school
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Resume Overview
School Attended
- Penncrest High School
- University of Delaware
Job Titles Held:
- Coffee Shop Clerk
- Cashier
- Cook
Degrees
- High School Diploma
- Communications
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