Coffee Shop Clerk Resume Example Locals Coffee And Smoothies

COFFEE SHOP CLERK

Summary

Efficient and hardworking; with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality.

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Talented professional with exemplary skills in problem-solving and communication. Effective multi-tasker. Able to work exceptionally under pressure while remaining composed and confident.

Friendly, outgoing Barista with 1 years experience in locally owned independent coffee shops. Highly knowledgeable about coffee and tea. Equally comfortable serving food.

Attentive individual offering 2-3 years of experience as Counter Attendant. Committed to delivering great service and highly efficient in processing cash and credit card payments.

Detail-oriented food service professional aiming to fulfill cashier role. Known for applying excellent communication skills and attention to detail to prepare food with efficiency. Aiming to make use of dynamic skill set which includes expertise in food and drug stores.

Skills

Handling credit transactions
Espresso machine operation
Safe food handling practices
Up-selling
Food preparation
Time management

Solid problem solver
Active listener
Customer service
Cash register operation
Inventory management

Experience

Coffee Shop Clerk|Locals Coffee and Smoothies - Ocean City, NJ|06/2019 - 09/2020

Increased sales through leading regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
Developed knowledge of Ocean city coffees, including growing practices and flavor profiles.
Maintained calm demeanor during high-volume periods and special events.
Cross-sold coffees and smoothie items to customers, boosting store sales.
Cleaned and sanitized work areas, utensils and equipment.
Resolved customer disputes with tact and professionalism.
Redesigned coffee menu for improved readability.
Weighed, ground and packed coffee per customer orders.
Monitored cafe for seating availability, safety and wellbeing of guests.
Gave details on coffee blends and preparation descriptions to customers.
Received and accurately processed customer payments.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Checked temperatures of freezers, refrigerators and heating equipment on a daily basis.
Created hand-crafted beverages based upon customer preferences, resulting in a good increase in sales.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
Brewed approximately 15 batches of coffee per day, keeping watchful eye on levels to avoid empty machines during peak shop hours.

Cashier|Walgreens - Ocean City, NJ|07/2020 - 08/2020

Operated cash register, collected payments and provided accurate change.
Assisted with purchases, locating items and signing up for rewards programs.
Trained new employees in cashiering procedures, offering assistance in resolving customer complaints/ issues.
Assisted coworkers with completing end-of-day counts and securing funds to prevent loss or theft.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Received payments for walgreens and issued receipts.
Assisted customers with account updates, new service additions and promotional offers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Scanned customer purchases, supporting transactions to streamline sales process.
Helped customers find specific products, answered questions and offered product advice.

Cook|Lima pizza - Media, PA|11/2019 - 02/2020

Maintained consistent quality and high accuracy when preparing identical dishes every day.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Oversaw food product inventory, making recommendations to customers for food items and coworkers to streamline kitchen operations.
Placed frequently used food such as hoagies and pizza in proper storage containers and placed perishable items in refrigerator.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Created approximately 60-70 orders for an 8 hour shift during busy periods.

Education and Training

Penncrest High School|Media, PA|05/2019High School Diploma

University of Delaware|Newark, DE|Expected in 05/2023Communications

Activities and Honors

Honors in high school, 9th to 12th grade

Volunteered for Lima united methodist church in 9th grade

Volunteered for Riddle hospital the summer of 10th grade

Played soccer, track, and wrestling in high school

Resume Overview

Companies Worked For:

Locals Coffee and Smoothies
Walgreens
Lima pizza

School Attended

Penncrest High School
University of Delaware

Job Titles Held:

Coffee Shop Clerk
Cashier
Cook

Degrees

High School Diploma
Communications

Coffee Shop Clerk Resume Example

Resume Score: 80%

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