Cloud Infrastructure Engineer Resume Example
Love this resume?Build Your Own Now
CLOUD INFRASTRUCTURE ENGINEER
Summary
Cloud Infrastructure Architect with talent for major incident management and platform stability. Strong knowledge of Windows operating systems and VMware administration. Communicative and team-oriented with proficiency in resiliant platform design. Proven history of being a team player and working well under pressure. Self-driven and able to thrive in remote environments.
Skills
|
|
Experience
Cloud Infrastructure Engineer04/2016 to CurrentDeloitte & Touche L.L.P.Phoenix , AZ
- Evaluate and maintain positive security posture for hybrid multi-tenant cloud architectures.
- Implement and provision new clients in a hybrid multi-tenant cloud environment including IBM SoftLayer, AWS, Microsoft Azure, and Google Cloud offerings.
- Manage capacity in a hybrid cloud environment.
- Primary escalation point for multi-client, virtualization, and cloud outages for Tier 2 and 3 engineers.
- Coordinate vulnerability identification and remediation across the cloud infrastructure.
- Primary touch point for CISO for audit and vulnerability tracking and resolution.
- Primary point of contact for client teams experiencing platform issues in multi-tenant managed cloud, private cloud, and hybrid environments.
- Plan, document, and manage maintenance and upgrade activity for enterprise multiple cloud environments consisting of hundreds of ESXi hosts in global data centers.
- Respond to and resolve multi-client outages involving VMWare ESXi and NSX at the global platform level.
Infrastructure Specialist03/2011 to 04/2016Ibm CorporationPoughkeepsie , NY
- Primary client facing technical contact for managed IT services for enterprise clients.
- Responsible for resource monitoring and allocation of bare metal, multiple host virtualization farms, and hybrid hosted public and private cloud workloads.
- Manage all client outages due to hardware failure, virtualization platform error, operating system faults, and some middleware issues.
- Technical liaison for software and hardware vendor escalation, advanced troubleshooting, and unique issue debugging.
- Monitor client environments and recommend resource and workload optimizations to increase reliability and performance.
- Author standard operating procedure documents for lower support tiers to implement changes and recommendations across multiple client environments using knowledge gained from vendor engagement on complicated recurring issues.
- Monitor and address all client environments for security vulnerabilities and breaches.
- Provide forensic support, reporting, and root cause analysis for all hardware, application, and security incidents for clients.
Client-Server Specialist / Senior Server Engineer10/2004 to 03/2011Global Payments IncCity , STATE
- Provide on-call 24/7/365 support and manage the maintenance of 700+ servers across the U.S., Europe, and Asia.
- Maintain corporate Active Directory services, Exchange services and internal WINS and DNS.
- Maintain and replace as needed all server hardware components of Enterprise class DELL servers.
- Receive and provision new servers for multiple line of business applications for the financial transactions market.
- Design, configure, and implement new hardware platforms for 'five nines' availability; leveraging the latest Microsoft technologies including Geographically Dispersed Clustering and Network Load Balancing.
- Develop and implement monitoring for multiple high availability and mission critical hardware platforms.
Network Specialist / Windows Administrator08/2003 to 10/2004CEDAR Document TechnologiesCity , STATE
- Service and maintain multiple Windows 2003 servers including Active Directory, Exchange 2003, IIS 6.0, and Microsoft SQL server.
- Replace and add hardware to servers and workstations as needed.
- Provision new servers and workstations.
- Maintain complete and current backups and archives of the entire Windows network.
- Monitor Windows servers for problem conditions such as high disk usage or high CPU usage and take corrective action.
- Maintain corporate security including restricting door and phone access.
- Provide corporate user support for Windows users.
- Maintain connectivity from the Windows network to the production level UNIX servers including single sign on services.
Education and Training
Bachelor of Science: Computer Science2003Southern Polytechnic State UniversityCity, State
Awards and Accolades
Circle of Excellence- 2007, 2008, 2009, 2010
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- Southern Polytechnic State University
Job Titles Held:
- Cloud Infrastructure Engineer
- Infrastructure Specialist
- Client-Server Specialist / Senior Server Engineer
- Network Specialist / Windows Administrator
Degrees
- Bachelor of Science : Computer Science 2003
Similar Resumes
