cloud devops engineer resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Terraform skills, modules, infrastructure deployed, Ansible, groovy, roles and playbooks for management of applications/services, I have experience in iOS and Mobile App, DevOps lead in some projects, Enthusiastic, committed, and results-oriented Solutions Cloud/DevOps Engineer with over 6+ years' experience working in an agile environment, and a long track record of successfully directing and executing tactical operations plans, including but not limited to supporting and collaborating with clients, technical teams and managers, migrating to the cloud, designing and building reliable, secure, efficient, and cost-effective cloud infrastructures, and automating and optimizing mission-critical deployments in cloud, leveraging configuration management, CI/CD and DevOps processes, troubleshooting, and problem-solving skills

  • Terraform, Ansible, Docker, Kubernetes, Jenkins, Tomcat, Nexus, Maven, SonarQube, SCM, Git/GitHub,
  • Prometheus, Grafana, Nexus, Cloud Technology, Agile, Slunk, PowerShell, collaborative skills, adhere to
  • Compliance, good communication, Python, computer science, operating systems, technical documentation
  • Skills software developer, software engineer, automated testing, automated solutions, VPN, java, dns,
  • Troubleshooting, C#, TCP/IP, Typescript, SQL, LDAP, Virtualization with VMware ESXi, data engineer,
  • And problem-solving skills, Working knowledge on SQL (preferably Oracle), AWS EC2, AWS IAM, AWS
  • CloudWatch, AWS ELB, AWS EBS, bash, microservices, Kafka eco
Work History
Cloud/DevOps Engineer , 07/2018 - Current
Tyler Technologies Renton, WA, Houston, TX
  • · Automated infrastructure provisioning on AWS using Terraform and Ansible tower
  • · Set up Git repositories and SSH Keys in Bitbucket for agile teams.
  • · Experience integrating code quality tools such as SonarQube, Jacoco in CI/ CD pipelines
  • · Helped teams to configure Webhooks in GitHub to trigger automated builds in Jenkins
  • · Set up Jenkins master and added necessary plugins and added more agents to support scalability and agility
  • · Suggested and implemented git branching strategies for the agile team
  • · Set up CI pipeline that checkout code from SCM and packages it using maven build tool, provided code analysis with SonarQube, archived it a\then proceed to publishing to artifactory
  • · Set up a CD pipeline that deploys artifacts built and deploys to Dev, Qa, UAT and Prod
  • · Wrote Ansible playbooks for code deployment and configuration management
  • · Perform rollback deployment using Ansible Tower
  • · Created bash scripts for process automation
  • · Created nightly builds with integration to code quality tools such as SonarQube
  • · Created quality Gates in SonarQube dashboard and enforced in the pipeline to fail builds when conditions are not met
  • · Converted java projects in maven by creating a POM file and ensured all dependencies are built
  • · Made sure reports of our builds were reported to our slack channel by configuring it in Jenkins.
USAA City, STATE, Saint Louis, MO
  • · Worked with clients to understand their workflows including strengths and weaknesses, to identify
  • · new tech/solutions/improvements to make processes more efficient.
  • · Designed and deployed scalable, highly available, fault tolerant and reliable resources in AWS Hands-
  • · on experience with AWS CLI including deploying CFTs, managing S3, EC2, IAM on CLI 2015-11 - 2018-11
  • · Developed Solution Definition Documents (SDD) and Low Level Deign Documents for public cloud
  • · Architected Amazon RDS with Multi-AZ deployment for automatic failover at the database tie Worked
  • · closely with customers, internal staff, and other stakeholders to determine planning, implementation,
  • · and integration of system-oriented projects.
  • · Designed/developed aspects of migration journey - assess, mobilize, and migrate phase including
  • · leveraging CART, ADS, Migration Evaluator, DMS, Cloud Endure etc. Leveraged AWS Control Tower,
  • · AWS Organization, etc., to set up and govern a secure, multi-account AWS environment based on the
  • · company's requirements. AWS Platform: AWS Cloud Formation, AWS Lambda, AWS Systems Manager,
  • · S3, VPC, EC2, ELB, RDS, SNS, SQS, SES, Route53, Cloud Front, Service Catalog, AWS Auto Scaling,
  • · Trusted Advisor, Cloud Watch, direct connect, Transit gateway, direct connect, DynamoDB etc.
  • · Implemented security best practices in AWS including access key rotation, multi-factor authentication,
  • · role-based permissions, enforced strong password policy, configure security groups and NACLs, S3
  • · bucket policies etc.
  • · Managed and monitored all installed systems for highest level of availability.
  • · Built high-performing, available, resilient, and efficient 3-tier architecture for customer applications,
  • · and performed reviews for architecture and infrastructure builds, following AWS best practices.
  • · Provisioned and managed AWS infrastructures using Terraform.
  • ·
  • Optimized cost through reserved instances, selection and changing of EC2 instance types based on the
  • · resource need, S3 storage class and S3 lifecycle policies, leveraging Autoscaling, etc.
  • · Recommended and implemented security best practices in AWS including MFA, access key rotation,
  • · encryption using KMS, firewalls- security groups and NACLs, S3 bucket policies and ACLs, mitigating
  • · DDOS attacks etc.
  • · VPC peering with other accounts allowing access and routing to service and users of separate account
  • · to communicate.
  • · Responsible for installation, configuration, management, and maintenance over Linux systems,
  • · including managing users and groups.
  • · Used Jira to plan, track, support and close requests, tickets, and incidents.
  • · Network: VPC, VGW, TGW, CGW, IGW, NGW, etc. Monitored end-to-end infrastructure using
  • · CloudWatch and SNS for notifications.
  • · Used AWS IAM to provision authentication and authorization into AWS accounts and restrict/assign
  • · access to users and other AWS services
Manager / Technical Support Specialist , 09/2009 - 12/2014
  • · Took ownership of customers' cases, and worked with t customer and Engineering team to resolve issues.
  • · Managed inbound and outbound calls, set up appointments with customers, and follow up on that commitments.
  • · Coordinates and assigns work projects such as converting new computer hardware or software.
  • · Evaluates expanding or enhanced computer operations; make recommendations for improvement and upgrades to hardware and software to manage workload and system requirements.
  • · Provides technical support identifying, investigating, and resolving users’ problems with computer software and hardware for problems that are beyond expertise of Technical Support Representatives.
  • · Applies knowledge of computer software, hardware, and procedures to solve problems.
  • · Collaborates with other employees to research and resolve problems.
  • · Collaborates with programmers to explain errors and/or recommend modifications to computer programs.
  • · Arranges service by software or hardware vendors to repair or replace defective products.
  • · Develops and communicates department projects and goals.
  • · Maintains knowledge of technology innovations and trends.
  • · Performs other related duties as assigned.
Bachelor of Science: Computer Science, Expected in
Status -

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  • Cloud/DevOps Engineer
  • Manager / Technical Support Specialist


  • Bachelor of Science

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