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closing specialist iii resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly efficient and Top-performing Closing Specialist offering 18 years of experience in Home Lending. Meticulous in delivering error-free documentation and ensuring compliance with company policies and regulatory guidelines. Motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • FHA, VA and Conventional experience
  • Verbal and Written Communication
  • Excellent Researching Abilities
  • Organizational Skills
  • Attention to Detail
  • Time Management
  • Team Mentor
  • Interpersonal Skills
  • Works well in groups or independently
Experience
Closing Specialist III, 05/2007 - 03/2023
Ricoh Americas Corporation Bethesda, MD,

Closing Specialist III (2009-Present) Downers Grove, IL-Remote

· Preparation and delivery of Closing Disclosure/Closing Package.

· Review of title commitment, vesting, homeowners and flood insurance for accuracy and compliance. Obtained tax receipts.

· Complete all tasks in a timely manner to meet 48 hour SLA.

· At table rush requests resolved in efficient manner/fast paced environment.

· Maintained loan pipeline throughout loan process.

· Managed and resolved concerns, problems or issues to avoid closing delays.

· Scheduled loan closings with Escrow Agents to close within expiration dates.

· Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.

· Communicated effectively with internal and external partners by phone, email and fax.

Mortgage Loan Funder (2008- 2009) Elgin, IL

· Closing Package review and delivery for Refinance and Purchase transactions.

· Prepared final TIL’s for change requests.

· Tracked and reconciled trailing documentation

· Reviewed Closing documents to verify completeness and compliance according to applicable policies for Funding and insuring

· Responded to customer inquiries and researched answers to questions.

· Wire balancing and delivery

· Partnered with advisors and other parties to collect information to satisfy closing conditions.

· Scanned and uploaded loan related documents into system.

Post Closer (2007- 2008) Libertyville, IL

· Post-Closing Quality and Insuring Reports

· Tracked and reconciled trailing documentation

· Daily Mail retrieval and sorting.

· Review, stack and audit paper loan files.

· Prepare paper loan files for shipment to warehouse.

· Worked with third party vendors to address and clear loan closing requirements.

· Consulted with warehouse bank personnel to handle collateral document shipments.

Closing/Funding Specialist, 06/2004 - 05/2007
Argent Mortgage Company City, STATE,
  • Loan origination, HUD-1 Settlement Statement, and closing document preparation
  • Shipping and purchasing of Collateral
  • Inspected loan documentation for mistakes and corrected discrepancies for insuring.
  • Managed loan pipeline by completing and submitting reports within allotted turn-around times.
  • Managed and resolved concerns, problems or issues to avoid closing delays.
  • Completed final closeout of systems after loan funding.
  • Reviewed title commitment and insurance policies to support pre-closing documentation.
  • Peer mentoring and coaching. Team Lead.
  • Worked with third-party vendors to address and clear loan closing requirements.
Copy and Print Supervisor, 08/2002 - 05/2004
OfficeMax City, STATE,
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Implemented quality control measures to check projects for accuracy and efficiency.
  • Counted and balanced registers.
  • Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Enabled printing by loading materials and setting inking mechanisms to complete work orders.
  • Prioritized workload to achieve maximum output and meet customer deadlines.
Education and Training
: Business Management, Expected in
-
William Rainey Harper College - Palatine, IL
GPA:
Status -
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Received 60+ recognition awards for exceeding expectations, owning customer issues from start to finish, customer service, doing the right thing and going above and beyond for customers, internal and external partners.
  • Top 10 CDA Nationwide since 2018
  • 100% Quality Review
  • Selected by Senior Management for role shadowing UW colleagues on closing processes.
  • Recognized for outstanding performance and team contributions.

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Resume Overview

School Attended

  • William Rainey Harper College

Job Titles Held:

  • Closing Specialist III
  • Closing/Funding Specialist
  • Copy and Print Supervisor

Degrees

  • Some College (No Degree)

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