Closing Processor Resume Example
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CLOSING PROCESSOR
Professional Summary
Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
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Work History
01/2018 to Current
Closing ProcessorNational Bank Of Arkansas – Lincoln , AR
- Prepared general and specialized closing documents and organized real estate and lender loan documents in preferred order.
- Obtained clear title by ordering title reports, resolving title defects and satisfying existing liens and encumbrances against property or principals.
- Proofed recording documents for typographical errors, signatures, notary documentation and missing data.
- Coordinated daily closing activity to fulfill team responsibility for meeting and exceeding customer closing expectations.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
06/2005 to 08/2021
Graphic InternMarcus & Company Realty – Seminole , FL
- Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
- Prepared images to coincide with social and blog posts.
- Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
- Created design work for print and digital sales and marketing campaigns.
12/2011 to 11/2017
Real Estate Transaction CoordinatorSimon Property Group Inc – King Of Prussia , PA
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Built and established new business opportunities and managed more than [Number] existing clients.
- Acquired over [Number] new clients by following up regularly regarding individual real estate desires and current listings.
- Maintained detailed property lists in [Software] to accurately promote properties and meet client needs.
- Handled over [Number] weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Liaised between buyers and sellers of [Type] properties worth over $[Amount].
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
- Reviewed and executed confidential documents, contracts and disclosures.
04/2006 to 07/2011
Advertising Sales AssociateTower Publications – City , STATE
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Created and presented media and advertising packages to prospective customers.
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
- Helped customers in determining design and layout of sold and spec ads.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Made outbound calls to existing customers to upsell advertising packages.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
Education
Associate of Arts: MarketingSanta Fe College - City, State
Associate of Science: Marketing Florida Metropolitan University - City
Associate of Arts: Real EstateBob Hogue School of Real Estate - City
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Resume Overview
School Attended
- Santa Fe College
- Florida Metropolitan University
- Bob Hogue School of Real Estate
Job Titles Held:
- Closing Processor
- Graphic Intern
- Real Estate Transaction Coordinator
- Advertising Sales Associate
Degrees
- Associate of Arts : Marketing
Associate of Science : Marketing
Associate of Arts : Real Estate
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