Closing Processor resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Personal Data Collection
  • Desktop Underwriter
  • Closing Documentation
  • Microsoft Office
  • Time Management
  • Customer Communication
  • Problem Solving
  • Legal Documentation
  • Title Abstracts
  • Verbal and Written Communication
  • Decision Making
  • CRM Software
  • Mortgage Loan Processing
  • Data Entry
  • Mortgage Broker Collaboration
  • Closing Costs Calculation
Work History
01/2018 to Current Closing Processor National Bank Of Arkansas | Lincoln, AR,
  • Prepared general and specialized closing documents and organized real estate and lender loan documents in preferred order.
  • Obtained clear title by ordering title reports, resolving title defects and satisfying existing liens and encumbrances against property or principals.
  • Proofed recording documents for typographical errors, signatures, notary documentation and missing data.
  • Coordinated daily closing activity to fulfill team responsibility for meeting and exceeding customer closing expectations.
  • Consulted with outside vendors to identify and resolve loan closing issues.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
06/2005 to 08/2021 Graphic Intern Marcus & Company Realty | Seminole, FL,
  • Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
  • Prepared images to coincide with social and blog posts.
  • Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
  • Created design work for print and digital sales and marketing campaigns.
12/2011 to 11/2017 Real Estate Transaction Coordinator Simon Property Group Inc | King Of Prussia, PA,
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
  • Built and established new business opportunities and managed more than [Number] existing clients.
  • Acquired over [Number] new clients by following up regularly regarding individual real estate desires and current listings.
  • Maintained detailed property lists in [Software] to accurately promote properties and meet client needs.
  • Handled over [Number] weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
  • Liaised between buyers and sellers of [Type] properties worth over $[Amount].
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
  • Reviewed and executed confidential documents, contracts and disclosures.
04/2006 to 07/2011 Advertising Sales Associate Tower Publications | City, STATE,
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Created and presented media and advertising packages to prospective customers.
  • Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
  • Helped customers in determining design and layout of sold and spec ads.
  • Developed strong relationships with advertisers and negotiated pricing following established procedures.
  • Listened attentively to client feedback and worked with product development team to introduce new services.
  • Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
Expected in Associate of Arts | Marketing Santa Fe College, Gainesville, FL GPA:
Expected in Associate of Science | Marketing Florida Metropolitan University, Tampa, GPA:
Expected in Associate of Arts | Real Estate Bob Hogue School of Real Estate, Remote, GPA:

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Resume Overview

School Attended

  • Santa Fe College
  • Florida Metropolitan University
  • Bob Hogue School of Real Estate

Job Titles Held:

  • Closing Processor
  • Graphic Intern
  • Real Estate Transaction Coordinator
  • Advertising Sales Associate


  • Associate of Arts
  • Associate of Science
  • Associate of Arts

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