Closing Processor resume example with 16+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Personal Data Collection
Desktop Underwriter
Closing Documentation
Microsoft Office
Time Management
Customer Communication
Problem Solving
Legal Documentation
Title Abstracts
Verbal and Written Communication
Decision Making
CRM Software
Mortgage Loan Processing
Data Entry
Mortgage Broker Collaboration
Closing Costs Calculation
Work History
01/2018 to CurrentClosing ProcessorNational Bank Of Arkansas | Lincoln, AR,
Prepared general and specialized closing documents and organized real estate and lender loan documents in preferred order.
Obtained clear title by ordering title reports, resolving title defects and satisfying existing liens and encumbrances against property or principals.
Proofed recording documents for typographical errors, signatures, notary documentation and missing data.
Coordinated daily closing activity to fulfill team responsibility for meeting and exceeding customer closing expectations.
Consulted with outside vendors to identify and resolve loan closing issues.
Set up, stored and updated customer files, department records and regulatory paperwork.
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Exceeded goals through effective task prioritization and great work ethic.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
06/2005 to 08/2021Graphic InternMarcus & Company Realty | Seminole, FL,
Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
Prepared images to coincide with social and blog posts.
Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
Created design work for print and digital sales and marketing campaigns.
12/2011 to 11/2017Real Estate Transaction CoordinatorSimon Property Group Inc | King Of Prussia, PA,
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
Built and established new business opportunities and managed more than [Number] existing clients.
Acquired over [Number] new clients by following up regularly regarding individual real estate desires and current listings.
Maintained detailed property lists in [Software] to accurately promote properties and meet client needs.
Handled over [Number] weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Liaised between buyers and sellers of [Type] properties worth over $[Amount].
Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
Reviewed and executed confidential documents, contracts and disclosures.
04/2006 to 07/2011Advertising Sales AssociateTower Publications | City, STATE,
Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
Created and presented media and advertising packages to prospective customers.
Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
Helped customers in determining design and layout of sold and spec ads.
Developed strong relationships with advertisers and negotiated pricing following established procedures.
Listened attentively to client feedback and worked with product development team to introduce new services.
Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
Built strong client relationships and provided high value-adding services, resulting in increased company market share.
Made outbound calls to existing customers to upsell advertising packages.
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
Education
Expected in Associate of Arts | MarketingSanta Fe College, Gainesville, FLGPA:
Expected in Associate of Science | Marketing Florida Metropolitan University, Tampa, GPA:
Expected in Associate of Arts | Real EstateBob Hogue School of Real Estate, Remote, GPA:
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