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Dedicated professional with over 10 years of experience in the behavioral health field including inpatient, outpatient and community services. During this time, I have held multiple leadership positions. I am skilled at providing direct care to clients as well as completing administrative duties. Throughout my experience in this field I have developed exceptional problem-solving skills and an ability to be a leader for both staff and clients. I am highly self-motivated and always looking for ways to improve the proficiency of programs that I work with. I also have multiple years of experience coaching high school sports, including both volunteer and paid positions. I am currently seeking part-time employment with the potential to become full-time in the future. The ideal role will allow me to utilize my charismatic personality, attention to detail, and leadership skills. It will also allow the opportunity for both professional and personal growth.
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Kensington Health And Rehab – Mobile, AL,
- Maintain safety for clients and staff.
- Act as Shift Leader as needed.
- Meet, communicate, and interact with individuals from varying backgrounds and other team members in a courteous and helpful manner in order to care for clients.
- Plan and facilitate psychological education groups, independent living skills groups and recreational groups.
- Provide behavioral and educational support to clients during school hours.
- Utilize computer systems to enter client data and update client files.
- Document and bill for all services provided.
- Learn and utilize basic medical terminology to record client information.
- Attend weekly clinical meetings and provide client updates to the treatment team.
- Develop and compile data to prepare reports, update client plans.
- Implement behavioral plans.
- Facilitate the interdisciplinary coordinated care model and work in collaboration with the Clinicians.
- Receive incoming calls and make outgoing calls on behalf of clients.
- Audit and file paperwork, scan and fax records.
- Remain current on all training requirements.
- Work cohesively as a team with all coworkers.
SOLUTIONS Behavioral Healthcare Professionals – City, STATE,
- Full-time, 40 hours per week.
- Interview, screen, hire, supervise, train, coach and evaluate staff.
- Create staff schedules and manage time sheets.
- Set productivity expectations and ensure services are being provided appropriately and billed for accurately and timely and maintain productivity spreadsheets.
- Audit progress notes and other documentation, verify and update all demographics and insurance information.
- Use, and navigate between, various types of office automation equipment and software to support client care.
- Schedule appointments in a clinical setting and enter no-show information.
- Meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments.
- Conduct therapeutic individual, family and group skills sessions.
- Meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate care for clients.
- Communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
- Operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information into or from electronic health records, scheduling systems, and/or reports.
- Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients (Medical Terminology course completed).
- Complete Functional Assessments, Level of Care Assessments, and Treatment Plans.
- Work independently in the accomplishment of a wide variety of duties performing patient support work.
- Provide skilled customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
- Facilitate the interdisciplinary coordinated care model and work in collaboration with the Clinicians.
- Stay up to date with training and ongoing changes within the field.
- Maintain a working knowledge of program operations and regulations.
Family Centered Services Of Alaska – City, STATE,
- Full-time, 40 hours per week.
- Provide a safe environment for unit staff and clients.
- Supervise and maintain staff by coaching, counseling, evaluating and disciplining staff.
- Operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information into or from electronic health records, develop and compile data.
- Communicate effectively and professionally in person, electronically, and/or by telephone.
- Create staff schedules, ensure proper coverage at all times including filling call-offs, manage timesheets.
- Schedule meetings, reserve meeting rooms and prepare meeting minutes.
- Schedule day to day activities within the facility, develop and implement curriculum for athletics, living skills, psych-education and overall wellness.
- Implement behavior plans.
- Provide behavioral and educational support during school hours.
- Handle recreational funds for the unit, purchase supplies, perform unit inspections.
- Maintain client files and perform monthly peer reviews of paperwork.
- Facilitate the interdisciplinary coordinated care model and work in collaboration with the Clinicians.
- Create opportunities for clients to engage in the community and reserve vehicles as needed.
- Stay up to date with training and ongoing changes within the healthcare field.
- Maintain a working knowledge of program operations and regulations.
- Work independently in the accomplishment of a wide variety of duties performing client support work.
Seneca High School - Erie, PA
Mercyhurst University - Erie, Pennsylvania,
Completed two years of the program and was unable to finish due to lack of financial aid available.
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Resume Overview
School Attended
- Seneca High School
- Mercyhurst University
Job Titles Held:
- Clinical Care Staff/Shift Leader
- ARMHS Treatment Director/Community Services Supervisor
- Unit Manager
Degrees
- High School Diploma
- No Degree
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