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clinical account manager resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Outcomes-oriented MED-EL Clinical Account Manager offering years of clinical experience and background in customer account management to growing team. Adept in organization, content creation, and information communication. Proficient in professionalism, interpersonal skills, and team approach to close gaps and achieve results.

Skills
  • Customer Communication
  • Presentation and Training Skills
  • Problem Solving
  • Creativity
  • Team Player
Work History
07/2017 to Current Clinical Account Manager Syneos Health, Inc | West Covina, CA,
  • Provide clinical support services to hearing implant clinics (e.g. Initial activations, general follow up, adverse event follow up, Integrity testing, general audiology).
  • Establish and maintain hearing implant clinic relationships within Southwest United States.
  • Conduct hardware and software training for both new and experienced clinicians.
  • Present to and educate audiology graduate students on MED-EL technology and services.
  • Attend and/or present at relevant regional and national conferences.
  • Assist with regional and national MED-EL training workshops for field audiologists and other cochlear implant and bone conduction professionals.
06/2016 to 07/2017 Clinical Audiologist Kaiser Permanente | San Marcos, CA,
  • Comprehensive diagnostic audiologic evaluations for adult and pediatric populations.
  • Adult and pediatric hearing aid evaluations, fittings, objective and subjective verification measures, programming, counseling.
  • Adult cochlear implant evaluation, activation, and mapping.
  • Opened new audiology clinic, developed system flow for both ENT and Audiology patients.
05/2015 to 05/2016 Audiology Extern Ucla Health | Arcadia, CA,
  • Comprehensive diagnostic audiologic evaluations for adult and pediatric populations.
  • Adult and pediatric hearing aid and osseointegrated device evaluations, fittings, objective and subjective verification measures, programming, counseling.
  • Adult and pediatric cochlear implant evaluation, activation, and mapping.
  • Adult and pediatric vestibular evaluations: videonystagmography (VNG), rotary chair testing, computerized dynamic posturography (CDP).
  • Adult and pediatric electrophysiological assessment: auditory brainstem response (ABR): neurodiagnostic, threshold, pediatric sedated and unsedated; vestibular evoked myogenic potential (VEMP).
  • In-patient assessment at bedside for pediatrics and adults with acute illness.
Education
Expected in 05/2016 to to Doctor of Audiology | University of Texas At Dallas, Dallas, TX GPA:
Expected in 05/2012 to to Bachelor of Science | Communication Sciences And Disorders - Audiology University of Texas At Austin, Austin, TX GPA:

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Resume Overview

School Attended

  • University of Texas At Dallas
  • University of Texas At Austin

Job Titles Held:

  • Clinical Account Manager
  • Clinical Audiologist
  • Audiology Extern

Degrees

  • Doctor of Audiology
  • Bachelor of Science

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