Resourceful Clinic Manager with a focus on developing high standards of practice. Passionate about Holistic Healthcare. Motivational leader and business administrator with track record of success.
Responsible for all aspects of spa and salon business operations, as well as supervising all spa department employees.
•Demonstrated thorough knowledge of menu items, beverage lists, supervisory duties, steps of service, and guest interactions
•Ensured maintenance and cleanliness in all areas of the bar and front of house
•Counseled and disciplined staff when necessary
•Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
•Organized private events in the restaurant, including showers, rehearsal dinners, corporate functions, promotions, and off-site catering events
•Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
•Prepared for and executed new menu implementations.
•Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
•Carefully interviewed, selected, trained and supervised staff.
•Promoted the business through participation in and sponsorship of community events.
•Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
•Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
•Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
•Booked social and corporate functions and celebrations
•Maintained a portfolio of vendors/clients, serving as primary point of contact
•Collaborated with vendors to meet client expectations
•Worked with clients to guide them through event details and served as personal coordinator throughout entire planning process and event
•Directly oversaw event staff
•Created catering and beverage proposals
During my training with IIN's cutting edge Health Coach Training Program I studied over 100 dietary theories, practical lifestyle management techniques, and innovative coaching methods with some of the world's top health and wellness experts. My education has equipped me with extensive knowledge of holistic nutrition, health coaching, and preventative health.
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