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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Developed Manager who’s self starter offering top-notch leadership and management, team leadership and problem-solving abilities. Ingenious in maximizing resources and networking to meet challenging demands. Very passionate about building a successful team, and being a successful leader for maximum team quality. I’m very good at overseeing Operations while Proficiently managing simultaneous tasks both motivating and leading team to successful accomplishment of all production goals and personal development. Meticulously detail oriented and organized with Strong communication and interpersonal abilities.

Skills
  • Coaching and Mentoring
  • Professionalism
  • Accountability
  • Conflict Resolution
  • Administration and Reporting
  • Onboarding and Orientation
  • Team Building
  • Managing Operations and Efficiency
  • Project & Talent Management
  • Process Improvement
  • Strategic Planning
  • Flexible Hands On / Off Leader
Education and Training
Heritage High School Frisco, Texas Expected in HIGH SCHOOL DIPLOMA : BUSINESS - GPA :

(Perfect Attendance) Awarded (Best Dressed Class) Graduated in top 10% of graduating class, GPA: 3.6, Point Average for the year, Graduated with honors.

Business Administration 4 Year Course Completed.

Certifications
  • CPR, AED, First Aid Certified
  • Completed HAACP Certification
  • Completed Forklift Training (Electric PJ’s)
  • Completed Environmental Safety Assessment
  • Completed Business Metrics II (Agency)
  • Completed Business Administration & Leadership Training Courses
Experience
Bertelsmann - CLIENT SITE SUPERVISOR
Reno, NV, 05/2021 - Current
  • Organized and participated in monthly and weekly on-site meetings with Client (JPMorgan)
  • Coordinated Agency budget, tracked expenses and documented progress and orders per requested
  • Mitigated project downtime by effectively managing, scheduling and dispatching multiple associates to complete an specific task
  • Maintained contact with agency employees and assisted in developing, coaching, providing direction to add strong potential to JPMorgan Chase section teams
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance doing monthly scorecard readings
  • Oversee & Managing 42 Direct Employees.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Distributed prizes to associates to boost team moral and encouraged daily productively boosts
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve daily and long term success affecting company in and out times.
  • Microsoft 365 Experience, Outlook, Excel
  • Work front-line with Human Resources.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Participated In developing excel spreadsheets to better organize associates & document trackers
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of the work environment.
Bertelsmann - WAREHOUSE LEAD
Alhambra, CA, 04/2020 - 05/2021
  • Provided detailed explanation and trained multiple associates in different areas to increase flexibility
  • Provided hands-on technical leadership to drive the execution of that vision to delivery, working with Supervisor & General
  • Forklift and Pallet Jack certified
  • Pushed Bakery routes to all dock door and ensure routes were correct.
  • Lead and coordinated Austin trailer ensuring it’s loaded effectively and in a timely manner.
  • Work directly with other Team Leads in creating a professional and successful team
  • Team building exercises driving team productivity.
  • Motivated team directly while helping them load carts/ increasing productivity.
  • Developed relationships with associates to better utilize employees in different areas.
  • Work Directly and Leading 29 Current Employees
  • Drove an aligned and focused team culture through clear performance targets and regular team meetings focusing on culture, alignment, communication and conflict resolution
  • Ensure that all employees, including new employees, are adequately trained, instructed and supervised in food safety principles and practices (Completing Trainings)
  • Provided informal training and coaching to direct leaders and employees at own area of expertise to enable others to improve performance and fulfill personal potential
  • Create Daily Plan, Manage Associates call outs, Associates lates, and documented performance goals completion rates
  • Shipping And Receiving Checklists Completed
  • Manage Audits (Accuracy Reports)
  • Flex Schedule / Worked Overtime to complete any tasks needed to be completed.
Thermo Fisher Scientific Inc. - WAREHOUSE LEAD
Newington, NH, 06/2018 - 03/2020
  • Implemented front-line improvements to enhance team function, customer service levels, and merchandising results
  • Tracked the productivity of staff and helped out at peak hours to ensure work traffic flow
  • Pallet Jack Certification + Hand Forklift
  • Microsoft Excel Experience, Daily Reports and Inventory
  • Lead department meetings with Management
  • Lead a department of 42 Floor Display Employees
  • Coordinated thorough training for associates to cover proper work methods, safe practices, and equipment operating procedures
  • Delegation teamwork coaching conflict management adaptability stress tolerance
  • Lead team accountable and coached through problems to address performance issues and better the culture of the warehouse
  • Delegated work in high volume work areas to front line staff
  • Talked to employees directly to ensure work flow accuracy
  • Calmed arguments between employees and handed out disciplinary action
  • Completed 4+ Projects and Training Courses with My Employees
  • Electric Pallet Jack Certified
  • Forklift Experience Gained
BJ's Wholesale Club - WAREHOUSE SPECIALIST
City, STATE, 10/2017 - 04/2018
  • Kept inventory records accurate by conducting routine counts and complete audits of the available products
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
  • Used RF Scanners, Systems such as POPS, Six SIgma Etc
  • Inapected and measured tools and equipment for defects and reported damage or wear to supervisors
  • Conducted detailed analysis and evaluation of business operations and performance and gathered relevant data to help make proper decisions
  • Developed Leadership Skills through mentoring groups
  • Completed daily tasks as requested by supervisor with time performing numbers
  • Organized and transported pallets to warehouse locations to maintain organized inventory areas
  • Maintained an efficient and organized storage area to easily find desired items
  • Counted, sorted, or weighed incoming articles to verify receipt of items on requisition or invoices.

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Resume Overview

School Attended

  • Heritage High School

Job Titles Held:

  • CLIENT SITE SUPERVISOR
  • WAREHOUSE LEAD
  • WAREHOUSE LEAD
  • WAREHOUSE SPECIALIST

Degrees

  • HIGH SCHOOL DIPLOMA

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