Developed Manager whoās self starter offering top-notch leadership and management, team leadership and problem-solving abilities. Ingenious in maximizing resources and networking to meet challenging demands. Very passionate about building a successful team, and being a successful leader for maximum team quality. Iām very good at overseeing Operations while Proficiently managing simultaneous tasks both motivating and leading team to successful accomplishment of all production goals and personal development. Meticulously detail oriented and organized with Strong communication and interpersonal abilities.
Skills
Coaching and Mentoring
Professionalism
Accountability
Conflict Resolution
Administration and Reporting
Onboarding and Orientation
Team Building
Managing Operations and Efficiency
Project & Talent Management
Process Improvement
Strategic Planning
Flexible Hands On / Off Leader
Education and Training
Heritage High SchoolFrisco, TexasExpected in ā āHIGH SCHOOL DIPLOMA:BUSINESS - GPA:
(Perfect Attendance) Awarded (Best Dressed Class) Graduated in top 10% of graduating class, GPA: 3.6, Point Average for the year, Graduated with honors.
Business Administration 4 Year Course Completed.
Certifications
CPR, AED, First Aid Certified
Completed HAACP Certification
Completed Forklift Training (Electric PJās)
Completed Environmental Safety Assessment
Completed Business Metrics II (Agency)
Completed Business Administration & Leadership Training Courses
Experience
Bertelsmann - CLIENT SITE SUPERVISOR Reno, NV, 05/2021 - Current
Organized and participated in monthly and weekly on-site meetings with Client (JPMorgan)
Coordinated Agency budget, tracked expenses and documented progress and orders per requested
Mitigated project downtime by effectively managing, scheduling and dispatching multiple associates to complete an specific task
Maintained contact with agency employees and assisted in developing, coaching, providing direction to add strong potential to JPMorgan Chase section teams
Interviewed applicants, recommended individuals for hiring and evaluated staff performance doing monthly scorecard readings
Oversee & Managing 42 Direct Employees.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Distributed prizes to associates to boost team moral and encouraged daily productively boosts
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve daily and long term success affecting company in and out times.
Microsoft 365 Experience, Outlook, Excel
Work front-line with Human Resources.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Participated In developing excel spreadsheets to better organize associates & document trackers
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of the work environment.
Bertelsmann - WAREHOUSE LEAD Alhambra, CA, 04/2020 - 05/2021
Provided detailed explanation and trained multiple associates in different areas to increase flexibility
Provided hands-on technical leadership to drive the execution of that vision to delivery, working with Supervisor & General
Forklift and Pallet Jack certified
Pushed Bakery routes to all dock door and ensure routes were correct.
Lead and coordinated Austin trailer ensuring itās loaded effectively and in a timely manner.
Work directly with other Team Leads in creating a professional and successful team
Team building exercises driving team productivity.
Motivated team directly while helping them load carts/ increasing productivity.
Developed relationships with associates to better utilize employees in different areas.
Work Directly and Leading 29 Current Employees
Drove an aligned and focused team culture through clear performance targets and regular team meetings focusing on culture, alignment, communication and conflict resolution
Ensure that all employees, including new employees, are adequately trained, instructed and supervised in food safety principles and practices (Completing Trainings)
Provided informal training and coaching to direct leaders and employees at own area of expertise to enable others to improve performance and fulfill personal potential
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