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Client Services Representative Resume Example

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CLIENT SERVICES REPRESENTATIVE
Professional Summary
  • To obtain a position that allows me to utilize my educational achievements and work experience to demonstrate my commitment to professional growth and development. SUMMARY OF QUALIFICATIONS
  • Exceptionally well organized, assertive and energetic self-starter
  • Impeccable ability to balance multiple tasks simultaneously
  • Excellent written and verbal communication skills
  • Outstanding ability to adapt to and embrace corporate culture
  • Excellent team worker who functions well under pressure
  • Extraordinary analytical and strategic planning skills
  • Consistently take the initiative to solve problems
  • Personable; work effectively with a wide range of personalities
  • Skilled in the areas of copywriting, editing, proofreading and process documentation
  • Superior computer proficiency including but not limited to; EBSCOHost Online Research Databases, MAC & iOS Creative Software, Microsoft Office, Internet and E-mail
Skills
  • Photo
  • Basic
  • Bonds
  • Bookkeeping
  • Copying
  • Credit
  • Clients
  • Client
  • Customer satisfaction
  • Database
  • Delivery
  • Edit
  • English
  • Financial
  • Forms
  • Front office
  • Group facilitation
  • Inventory
  • Legal
  • Math
  • Meetings
  • Mail
  • Office
  • Monitors
  • Newspapers
  • Organizing
  • Copier
  • Pick
  • Quality control
  • Reading
  • Receiving
  • Reception
  • Scheduling
  • Supervisor
  • Teaching
  • Phone
  • Type
  • Written
  • Writing skills
  • Service recommendations
Education
Clark Atlanta UniversityCity, StateBachelor of Arts: English
Bishop Ford Central CHSCity, StateRegents Diploma
Hopewell High SchoolCity, StateCompleted coursework in courses including but not limited to English, Math and History
Work History
Abbott Laboratories- Client Services Representative
Springfield , OH11/2017 - Current
  • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal and informs supervisor of potential problems or customer concerns.
  • Responsible for prompt and accurate reproduction of all print requests.
  • Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.
  • Performs routine upkeep and basic maintenance of copy/binding/copier equipment.
  • Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail; tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
  • Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer.
  • Creates, maintains, updates, and monitors files, file database and file rooms.
  • Coordinates special projects and other functions assigned by client contact and Site Manager.
  • Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
  • Assists end-users in basic functionality of equipment.
  • Monitors, analyzes and communicates status of inventory; Initiates, conducts and reports on Physical Inventories.
Agiliti Health- Office Clerk/Customer Service Representative
Bellefontaine , OH05/2017 - 10/2017
  • Greet customers and visitors and perform tier-one / first contact services.
  • Answer customer inquiries and relayed messages to appropriate recipients.
  • Validate authenticity of information provided by clients before seeking approval to process bail bonds forms and applications.
  • Process daily intake of cash and credit card payments.
  • Accurately manage financial records and light bookkeeping activities.
  • Assist in files management and compiling records.
  • Manage inventory of office supplies and assist in organizing office activities.
  • Scan incoming mail for recipient information.
  • Manage outgoing mail by sealing envelopes and placing stamps.
  • Retrieve files on demand.
  • Proofread records and reports for accuracy.
  • Type and edit correspondence.
  • Perform document photo copying and paperwork distribution tasks.
Clark Atlanta University- Peer Teaching Assistant
City , STATE01/2013 - 05/2013
  • Attended co-curricular activities with the class (i.e., lectures, performances, etc.).
  • Held regular office hours for students to assist them in meeting class requirements.
  • Worked closely with the faculty person teaching their designated sections, providing course-related support and assistance (such as group facilitation, meetings with first-year students, teaching lessons on student success topics, and grading).
  • Created tests and study guides; also assigned written work during class period to encourage students to practice reading and writing skills.
  • Administered study sessions to prepare students for mid-term and final examination.
  • Evaluated written assignments based on grammar, sentence structure, and relativity to topic.
  • Communicated pertinent information between staff.
New York Supreme Court Kings County- Intern
City , STATE06/2012 - 08/2012
  • Analyzed court cases with corresponding official of the court, Judge King.
  • Assisted with general preparation of correspondence and legal documents.
  • Performed account preparation for completed client files.
  • Provided additional assistance to paralegals as required.
  • Participated in mock trials for the fundamental understanding of court procedures.
Affiliations
  • 2011-2012 CAU English Club
  • Community Service and Events Coordinator 2011-2012 Black Voices Theatre Production
  • Usher 2012 Sigma Tau Delta Honor Society
  • Member
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Clark Atlanta University
  • Bishop Ford Central CHS
  • Hopewell High School

Job Titles Held:

  • Client Services Representative
  • Office Clerk/Customer Service Representative
  • Peer Teaching Assistant
  • Intern

Degrees

  • Bachelor of Arts : English
    Regents Diploma
    Completed coursework in courses including but not limited to English, Math and History

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