Innovative and results-focused management professional offering 12 years of progressive leadership experience. Successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Broadcasting, Mass Media, Telecommunications
Word, Excel & PowerPoint Training - Sites Power, Dubai (Microsoft Certified)
Advanced Customer Services - The International Customer Service Institute, Dubai
Process Mapping, Visio - Sites Power, Dubai
TICSS - International Customer Service Standard, Auditor - TICSI, Dubai
Account Management, Benchmarking, Consulting, Forecasting, Mentoring, Proposal Development, Recruiting
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