Over the 5 years with Xait, my position transitioned from Product Specialist/Technical Trainer to Client Services Manager globally for the company.
In 2014, the Board of Directors asked me to assist with rollout of new funding and investment for the US branch, this resulted in 4x more staff within one year and 150% increase in profits in 2014. In every way, the US office, while established was in essence a start-up. Once proved successful, Xait invested more funding and grew US office again by 2x in 2015.
In addition, my work took over all ownership of the Xait Academy program. This program creates, facilitates and certifies all product training from internal and external standards. Utilizing the latest educational and instructional design techniques we built a system designed to allow for multiple types of learners and approaches for success with our customer base internally.
The changes implemented allowed Fortune 100 and 500 companies to save considerably with Xait's implementation in comparison to competitors and previous methods.
Below are some highlights of my position:
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