Skilled call center professional versed in customer service for Acosta Law Firm. Bring extensive high-call volume experience spanning 5 years working with administration. Superior computer skills and telephone etiquette. Progressive experience in client administration processes, answering phones, scheduling appointments, organizing workshops (speaking events). Highly organized and efficient in a fast-paced environment, communicating effectively at all organizational levels, with clients and resources . Demonstrated ability to build trusting relationships with clients as well as any potential clients. Ability to think critically, solve problems, plan and organize activities and deliver excellent customer service.
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