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Client Service Coordinator Resume Example

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CLIENT SERVICE COORDINATOR
Experience
Client Service Coordinator, 09/2017 to Current
Banfield Pet Hospital – Tucson, Arizona
  • Maintain accurate, detailed reports and records.
  • Modify patient treatment plans as indicated by patients' responses and conditions.
  • Conduct specified laboratory tests.
  • Use computers for various applications, such as appointment scheduler or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Medical Receptionist, 12/2015 to 07/2017
Arkansas Psychiatric Clinic – Little Rock, Arkansas
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Sales Associate, 01/2013 to 06/2015
Goodwill Thrift Store and Donation Center – Cabot, Arkansas
  • Greet customers and ascertain what each customer wants or needs.
  • Answer questions regarding the store and its merchandise.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use or operation of merchandise.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Prepare merchandise for purchase or rental.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
Work History
Client Service Coordinator, 09/2017 to Current
Banfield Pet Hospital – Tucson, Arizona
  • Maintain accurate, detailed reports and records.
  • Modify patient treatment plans as indicated by patients' responses and conditions.
  • Conduct specified laboratory tests.
  • Use computers for various applications, such as appointment scheduler or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Medical Receptionist, 12/2015 to 07/2017
Arkansas Psychiatric Clinic – Little Rock, Arkansas
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Sales Associate, 01/2013 to 06/2015
Goodwill Thrift Store and Donation Center – Cabot, Arkansas
  • Greet customers and ascertain what each customer wants or needs.
  • Answer questions regarding the store and its merchandise.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use or operation of merchandise.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Prepare merchandise for purchase or rental.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
Education
High School Diploma: 05/2011
Cabot High School - Cabot, Arkansas
Summary
Goal-oriented receptionist dedicated to high levels of customer satisfaction and meeting aggressive business goals. Driven and reliable with specialized knowledge in client relations.
Highlights
  • Clerical English Language
  • Active Listening Customer and Personal Service
  • Time Management Computers and Electronics
  • Critical Thinking Active Learning
  • Coordination
  • Scheduling appointments
  • Cash registers
  • Clerical
  • Critical Thinking
  • Databases
  • Electronics
  • English
  • Facsimile machine
  • Fax machines
  • Funds
  • Laboratory tests
  • Listening
  • Mail
  • Money
  • Office equipment
  • Phone systems
  • Copiers
  • Policies
  • Maintain records
  • Repairs
  • Sales
  • Switchboard
  • Tables
  • Taking
  • Mmessages
  • Take messages
  • Telephone
  • Telephones
  • Time Management
  • Patient treatment plans
  • Word processing
Skills
  • Scheduling appointments, cash registers, Clerical, Critical Thinking, databases, Electronics, English, facsimile machine, fax machines, funds, laboratory tests, Listening, mail, money, office equipment, phone systems, copiers, policies, maintain records, repairs, sales, switchboard, tables, taking
  • Mmessages, take messages, telephone, telephones, Time Management, patient treatment plans, word processing
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    Resume Overview

    Companies Worked For:

    • Banfield Pet Hospital
    • Arkansas Psychiatric Clinic
    • Goodwill Thrift Store and Donation Center

    School Attended

    • Cabot High School

    Job Titles Held:

    • Client Service Coordinator
    • Medical Receptionist
    • Sales Associate

    Degrees

    • High School Diploma : 05/2011

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