(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Highly organized Client Service Coordinator knowledgeable about legal processes and administrative requirements. Qualified to deal with sensitive legal documentation, legal research, and manage business correspondence. Versatile Administrative professional well-versed in Paralegal practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Client/Customer needs. Motivated to learn, grow and excel in the Client/Customer Service field. Looking to join an organization that will utilize her skill set and grow into leadership position in the very near future.

  • Prepare Daily Production Pack Sheets for members of management
  • Prepare department Sanitation Check Sheet
  • Prepare & maintain department utensil check sheet
  • Monitor & maintain department accurate Downtime Log for entire Wolf System
  • Prepare End of Shift Condemn Report
  • Prepare Scale verification sheet for pallet jack operator
  • Prepare Production Summary at end of shift for Department Manager
  • Prepare KPI reports for supervisor review
  • Set up Wolf System according to production schedule to include WOG Drop, Line Speed etc
  • Enter Yield Test Results in computer and distribute among management
  • Keep track of all line passes issued to department employees
  • Answer phone, file paperwork, and all other assigned administrative duties designated by Department Manager
  • Schedule Management
  • Client Relations
  • Account updates
  • Research and due diligence
  • Inter-department collaboration
  • Research
  • Client Service
  • Administrative support
  • Documentation
  • Database Management
  • Inventory Management
  • Data Collection
  • Regulatory Compliance
  • Time management
  • MS Office
  • Data Entry
  • Cash Management
  • Client support
  • Inbound and outbound calling
  • Self-direction
  • Money handling abilities
  • Recordkeeping strengths
  • Professional telephone demeanor
  • Report preparation
Van Buren High School Van Buren, AR Expected in 2016 High School Diploma : - GPA :
  • Professional development completed in Legal Aid Administration
Work History
Brown & Brown, Inc. - Client Service Coordinator
San Antonio, TX, 01/2018 - Current
  • Developed documentation and logs of implemented solutions and generated and submitted daily reports
  • Completed skilled administrative work to support all office staff and operational requirements
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and
  • Coordinated front office duties, including customer service, client scheduling and billing
  • Enhanced office efficiency by handling 30+ callers per day
  • Answered phone calls and messages for 2 Paralegals, scheduling appointments handling client inquiries
  • Successfully scheduled client appointments and placed reminder calls to ensure exceptional customer experience
  • Organized paperwork such as charts and reports for office and Paralegals needs
  • Managed financial documentations such as expense reports and invoices
  • Completed and filed financial documentation for accounting purposes
  • Improved timely payment of bills by developing flexible payment plans for clients
  • Carried out front office duties utilizing data entry skills in framework of legal database
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
Sephora - Wolf Operator
Tampa, FL, 04/2018 - 03/2019
  • Improved quality processes for increased efficiency and effectiveness
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Determined and recommended methods to address improvement opportunities
  • Worked with Department Manager to resolve Wolf Operating problems, improve operations
  • Resolved production problems, improved operations and provided exceptional client support
  • Contributed to team results in fast-paced production environments
  • Participated in meetings to discuss new production opportunities
  • Supported needs of Department Manager with skill and efficiency
Walmart - Cashier
City, STATE, 10/2014 - 08/2015
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Reviewed and resolved differences between accounting information and cash drawer
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Counted cash in register drawer at beginning and end of shift
  • Checked prices for customers and processed items sold by scanning barcodes
  • Assisted customers by answering questions and fulfilling requests
Additional Information
  • XXXXXXXXX, Authorized to work in the US for any employer

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School Attended

  • Van Buren High School

Job Titles Held:

  • Client Service Coordinator
  • Wolf Operator
  • Cashier


  • High School Diploma

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