Client Service Coordinator resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Detail-oriented student with strong technical skills and the ability to learn concepts quickly. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Solid team player with upbeat, positive attitude who thrives in a highly collaborative, fast-paced environment. Strong organizational, technical and analytical skills.
Core Strengths
  • Fluent in English & Spanish Excellent multi-tasker
  • Neat, clean and professional
  • Reliable and punctual
  • Active listening skills
  • Cash handling
  • Energetic work attitude
  • Reliable team worker
  • Comfortable standing for long time periods of time
  • Computer proficient
  • Cooperative team member
  • Microsoft Office, Excel, PowerPoint proficiency
  • Quick learner 
  • Courteous demeanor
  • 50 WPM
  • Photoshop CS5
  • Bilingual 
  • Guitar
  • Multi-tasking 
  • Careful and active listener
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Recognized by peers and management for going above and beyond normal job functions.
  • Cleaned and sterilized equipment and facilities.
  • Greeted each customer with friendly eye contact.
  • Responded to resident or guest complaints regarding food or service.
  • Prepared checks itemizing total meal costs and sales taxes.
  • Diligently completed all assigned tasks, working overtime as needed.
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
Client Service Coordinator, 08/2015 - Current
Brown & Brown, Inc. Louisville, KY, Served as the company's only bilingual Spanish/English customer service representative. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Processed and issued money orders for customers. Maintained adequate cash supply in cash drawers in multiple checkout stations. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Cashier, 11/2013 - 01/2016
Carlie C's Iga Roseboro, NC,
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Prepared and served beverages such as tea and fountain drinks.Resolved guest complaints promptly and professionally.
  • Communicated clearly and positively with co-workers and management.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
Animal Care Attendant, 02/2013 - 10/2014
City Of Hayward, Ca Hayward, CA,
  • Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training.
  • Managed to arrange animals for adoption.
  • Adhered to high standards of safety, cleanliness and professionalism.
  • Educated the community about responsible pet ownership and care.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
Animal Care Attendant/ Customer Greeter, 06/2008 - 07/2009
SEAACA Animal Shelter City, STATE,
  • Educated community in responsible pet ownership and wildlife care.
  • Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals.
  • Adhered to high standards of safety, cleanliness and professionalism.
  • Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.
  • Achieved detailed grooming including cleaning wrinkles, and applying bows and bandanas.
Educational Background
: Art, Expected in
Penn Foster College - Mesa, AZ
Working towards an Associates Degree in Graphic Design with a 4.0 GPA
: Art, Expected in
Mesa Community College - Mesa, AZ
3.0 GPA
High School Diploma: , Expected in 2010
St. Paul High School - Whittier, CA
Member of the Drama Club 

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Resume Overview

School Attended

  • Penn Foster College
  • Mesa Community College
  • St. Paul High School

Job Titles Held:

  • Client Service Coordinator
  • Cashier
  • Animal Care Attendant
  • Animal Care Attendant/ Customer Greeter


  • High School Diploma

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