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clerks helper resume example with 16+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Well-qualified administrative professional with typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Results-focused
  • Compliance
  • Video conferencing
  • Individualized care
  • Proficient in [Software]
  • Technology savvy
  • Analytical skills
  • Smartboard technology
  • Basic math
  • Flexible schedule
  • Troubleshooting
  • Supervision & leadership
  • Good work ethic
  • Multitasking
  • Decision-making
  • Restaurant operations management
  • Customer service best practices
  • Organization and prioritization
  • Menu development
  • Full service restaurant background
  • Supervisory skills
  • Honed marketing skills
  • Employee recruitment expertise
  • Bilingual in English / Spanish
  • Customer-oriented
  • Labor and food cost control
  • Brand standards promotion
  • Adaptable
  • Influencing and persuasive
  • Stable work history
  • Hiring and training
  • Client safety and first aid
  • Relationship building
  • Client documentation
  • Compassionate client care
  • Computer skills
Experience
11/2022 to Current Clerk's Helper Grove Bay Hospitality Group | Coral Gables, FL,
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Filed correspondence and reports in accordance with corporate classification system.
  • Communicated with customers and employees to answer questions or explain information.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Handled incoming calls and directed callers to appropriate department or employee.
09/2021 to Current Substitute Teacher, K-12 Brooks I.S.D. | City, STATE,
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Engaged students in discussions to promote interest and drive learning.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Managed high school classrooms during teacher absences.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Reported problem students to principal to maintain control of classroom.
10/2014 to 12/2019 Healthcare Provider Health Care Unlimited Inc. | City, STATE,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Planned optimal meals based on established nutritional plans.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Prepared meals and snacks to meet individual nutritional requirements.
09/1994 to 03/2005 Restaurant Manager Whataburger 317 | City, STATE,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Managed accounts payable, accounts receivable and payroll.
  • Updated computer systems with new pricing and daily food specials.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Performed opening and closing procedures each day.
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
Education and Training
Expected in 06/2022 Bachelor of Science | Business Administration And Management Colorado Technical University, Colorado Springs, CO GPA:
Expected in 06/2020 Associate of Science | Business Administration And Management Colorado Technical University, Colorado Springs, CO, GPA:
Expected in 06/2018 Paralegal Certification | Ashworth College, Norcross, GA GPA:
Expected in 06/2017 High School Diploma | James Madison High School , Norcross, GA, GPA:
Languages
English:
Professional
Negotiated:
Spanish:
Limited
Negotiated:

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Resume Overview

School Attended

  • Colorado Technical University
  • Colorado Technical University
  • Ashworth College
  • James Madison High School

Job Titles Held:

  • Clerk's Helper
  • Substitute Teacher, K-12
  • Healthcare Provider
  • Restaurant Manager

Degrees

  • Bachelor of Science
  • Associate of Science
  • Paralegal Certification
  • High School Diploma

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